Best offers not showing in My eBay
30/08/2008 at 11:12
If you have best offers on your eBay listings currently they’re not showing in My eBay. Although you may be seeing “With Offers (0)” it’s possible you have outstanding offers waiting to be actioned.
The only way to see best offers at the moment is from the individual listing or by checking your email / My Messages for notifications. This glitch shouldn’t affect you if you have auto accept/reject levels set on all your listings which offer best offer.
Whirly says
1:11 pm on 30/08/2008
Thanks Chris, I get around 10 offers a day, not had 1 in 3 days. Off to treble check email accounts.
just john says
2:07 pm on 30/08/2008
Thanks for that.
Caught about 100 pound of sales
Nice quality service i get for my ebay fees. Customer service email would have been nice. Ill file a claim for loss of earnings using the standard claim form.NOT! Due too a faulty service. Wonder if i could do a paypal charge back for the fees.NOT
whirly says
6:46 pm on 30/08/2008
Thanks Chris, had 3 offers in, one I accepted which was just about to expire.
It also highlighted just how much the credit crunch is hurting the UK, I had a suite on at 570.00, and had a best offer of a tenner rflmao.
Chris Dawson says
7:01 pm on 30/08/2008
Well I caught about fifty quids worth of BOs as well, I wonder just how many have gone un-noticed site wide and how much it adds up to in lost revenue and lost FVF for eBay
whirly says
7:08 pm on 30/08/2008
With the best will in the world Chris I would be more interested in how much it cost me, not ebay. I dont get this problem with amazon.
Chris Dawson says
4:41 pm on 02/09/2008
Best offers are still broken – just accepted another fifty quids worth that’s not showing in My eBay
Whirly says
5:04 pm on 02/09/2008
FFS, any offical announcement yet on whats going on.
just john says
6:16 pm on 02/09/2008
#7 You are joking?
Next you will be wanting some compo or some reliability in service.
Not a major prob for me holding off listing at moment
Whirly says
9:39 am on 03/09/2008
Best offer missed.
PS support told me I should have replied to the offer before it expired ?!? Yawn….
ultrabite says
2:40 pm on 03/09/2008
you need to customise your selling view to show the # of offers
Chris Dawson says
2:54 pm on 03/09/2008
#10 Doesn’t work. For those who best offers aren’t showing customisation does nothing, and it also doesn’t show in the summary.
I went through it with my account manager this morning and he can see exactly the same as me…. no best offers showing in My eBay even though there’s a listing with an outstanding best offer.
just john says
8:38 am on 05/09/2008
This is a disgrace. No emails. And its still not working. If ebay was the real world there would be an uproar.
northumbrian says
8:43 am on 05/09/2008
best offers are barmy anyhow
it encourages pikeys
just john says
8:48 am on 05/09/2008
I get aprox 6 offers a day , and yes half off them are from muppets. But the other half are ok.
I currently have 500 auctions on the go. I am dodging snp ,monitoring dsr’s and got this carp too deal with.
And ebay want me too list my full inventory 1000+ auctions. mmmm is the risk worth the gain?
northumbrian says
9:24 am on 05/09/2008
I just cant get my head round the ethos of best offer
if you list an item at a price and also include a best offer option, , only a fool would pay the asking price ,
so why muddy the water, I just ask my best price in the first place
and a real good tried and tested way to get the best offer is to auction the item
just john says
9:28 am on 05/09/2008
#15
I sell to a lot of fools
A lot of my stuff is ‘time critical’ so if buyers need it quickly they will often pay the asking price rather than waste a day bandying around best offers!
I have even had someone put in a best offer of higher than the asking price :
Whirly says
9:35 am on 05/09/2008
#15 I use it Norf because auctions are dead ducks these days in my Cat. offering best offer encourages communication and stimulates interest with the buyer, I price accordingly when offering best offer on a listing so I am always happy with the result. Plus I am a sucker for doing a deal, I’d rather make £20 less and wheel and deal and have some fun otherwise it would just be like amazon and bore the crap out of me.
You might also be suprised just how many people click buyitnow and dont bother with offers. On the other hand sometimes it’s a pain in the donkey when you get some bright spark offer you a pound for a £500 bath but they tend to be newbies and I get the impression they don’t really understand the concept.
I had some hints last month from my AM that they will be relaxing the rules around best offer so some communication will be available with the buyer instead of just batting numbers to each other.
northumbrian says
10:04 am on 05/09/2008
A friend of mine sticks his Diamonds and things in an ebay shop,
with vastly inflated telephone number prices ,every month or so some nit wit makes what they think is a daft offer,
they get the shock of their life when its accepted lol
Whirly says
10:23 am on 05/09/2008
#18 thats a bit like a B&Q half price sale, they have some make believe RRP of £1800.00 slash it by 50% and sell it for £900, they buy them from the same place I do for £200.00. Lol.
Chris Dawson says
12:02 pm on 06/09/2008
Another week and Best Offers still aren’t showing in My ebay. Just found another one and accepted it.
Josordoni says
12:33 pm on 06/09/2008
This really is too long. What does your AM say about it?
northumbrian says
12:36 pm on 06/09/2008
to be honest I used best offers a couple of times to test it out at least a few months ago and they never showed in my ebay then,
I would came across an email ,or happened to click on the items deal sheet out of curiousity, and an offer would be sitting there,
as I only had a couple of best offers listed it was easy to keep an eye on.them
it would have been impossible otherwise
Chris Dawson says
4:34 pm on 06/09/2008
AM said they’d report the problem and let me know if/when they get an answer. Like North says it’s impossible to keep track without being able to find outstanding best offers
Josordoni says
7:50 pm on 06/09/2008
I’m just checking my messages a couple of times a day and hoping they will come through. A couple have and I don’t get that many so hopefully I am not missing too many…
Chris Dawson says
11:12 am on 11/09/2008
Yipeee!!! They’ve fixed it at last
ebuyerfb says
11:16 am on 11/09/2008
Yeah but did you hear about what happened to “Best Match”? Auctionbytes has an interesting story.