Comments on: How to write Terms & Conditions that your buyers will love http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html eBay & ecommerce made easy Mon, 13 Feb 2012 06:01:34 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: knickermafia http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37294 knickermafia Mon, 07 Jul 2008 13:26:02 +0000 http://www.tamebay.com/?p=3069#comment-37294 <b>If it doesn’t need saying, don’t say it.</b> Even when we do say it, some people think a return policy means they can wear and return dirty underwear..... If it doesn’t need saying, don’t say it.

Even when we do say it, some people think a return policy means they can wear and return dirty underwear…..

]]> By: Georgie http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37293 Georgie Mon, 07 Jul 2008 11:40:14 +0000 http://www.tamebay.com/?p=3069#comment-37293 Zigzagly Mrs Biddy.. However, I suspect I have made lots of money on the back of some of my competitors' unfriendly t&cs. :twisted: Webby selling is *all* about *longterm* buyer spend and loyalty. Yes, even if you sell 'one offs' Happy wrapping! gxx Zigzagly Mrs Biddy..

However, I suspect I have made lots of money on the back of some of my competitors’ unfriendly t&cs. :twisted:

Webby selling is *all* about *longterm* buyer spend and loyalty. Yes, even if you sell ‘one offs’

Happy wrapping!

gxx

]]> By: northumbrian http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37292 northumbrian Mon, 07 Jul 2008 10:41:12 +0000 http://www.tamebay.com/?p=3069#comment-37292 our terms and conditions are they pay, we send, its only after they receive their item the fun can start so we only have the one condition if you want to send it back because you bought it while you were blutered drunk then you pay to return it our terms and conditions are they pay, we send,
its only after they receive their item the fun can start
so we only have the one condition
if you want to send it back because you bought it while you were blutered drunk
then you pay to return it

]]> By: Sue Bailey http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37288 Sue Bailey Mon, 07 Jul 2008 10:00:51 +0000 http://www.tamebay.com/?p=3069#comment-37288 <i>if your buyers have to read your T&Cs before dealing with you, then you have already got it wrong.</i> Andy, that's a great point. if your buyers have to read your T&Cs before dealing with you, then you have already got it wrong.
Andy, that’s a great point.

]]> By: Andy Geldman http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37287 Andy Geldman Mon, 07 Jul 2008 09:59:02 +0000 http://www.tamebay.com/?p=3069#comment-37287 This is spot on. Many sellers treat the T&Cs like "the small-print" where you can enforce any selling practices you want, like taking no responsibility for safe delivery or extorting feedback. Frankly, if your buyers have to read your T&Cs before dealing with you, then you have already got it wrong. Do you read the terms of every website and shop you deal with? Of course you don't - because fair trading is what you expect, not an optional bonus. T&Cs are for showing the buyer you are professional and trustworthy, and being clear about your terms - which must be in line with (or over and above) their statutory rights and normal retail practices. This is spot on.

Many sellers treat the T&Cs like “the small-print” where you can enforce any selling practices you want, like taking no responsibility for safe delivery or extorting feedback.

Frankly, if your buyers have to read your T&Cs before dealing with you, then you have already got it wrong. Do you read the terms of every website and shop you deal with? Of course you don’t – because fair trading is what you expect, not an optional bonus.

T&Cs are for showing the buyer you are professional and trustworthy, and being clear about your terms – which must be in line with (or over and above) their statutory rights and normal retail practices.

]]> By: katakitty http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37286 katakitty Mon, 07 Jul 2008 09:24:56 +0000 http://www.tamebay.com/?p=3069#comment-37286 Thanks Sue, no wonder I couldn't find it. Thanks Sue, no wonder I couldn’t find it.

]]> By: Sue Bailey http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37285 Sue Bailey Mon, 07 Jul 2008 07:38:48 +0000 http://www.tamebay.com/?p=3069#comment-37285 <b>Where is the handling time box?</b> Very well hidden in Turbo Lister. At the bottom of the Postage Options section is another button marked 'postage options'; click that, and at the bottom of the first tab is a drop-down for 'domestic handling time'. On the SYI form, look under Domestic Shipping for <i> Additional options You haven't selected insurance or handling time options for your listing. </i> Below this is a link "change", which allows you to specify dispatch time. Where is the handling time box?
Very well hidden in Turbo Lister. At the bottom of the Postage Options section is another button marked ‘postage options’; click that, and at the bottom of the first tab is a drop-down for ‘domestic handling time’.

On the SYI form, look under Domestic Shipping for
Additional options
You haven’t selected insurance or handling time options for your listing.
Below this is a link “change”, which allows you to specify dispatch time.

]]> By: northumbrian http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37284 northumbrian Mon, 07 Jul 2008 07:33:28 +0000 http://www.tamebay.com/?p=3069#comment-37284 ebay will soon insist sellers extend this another 10 or so we will pay your mortgage free car hire free fuel for a year free all expenses paid world cruise, free pet insurance free medical insurance your gas and electrity bills paid free tickets to a west end show of your choice £5000 to gamble on any betting site of your choice £5000 harrods voucher ebay will soon insist sellers extend this another 10 or so

we will pay your mortgage
free car hire
free fuel for a year
free all expenses paid world cruise,
free pet insurance
free medical insurance
your gas and electrity bills paid
free tickets to a west end show of your choice
£5000 to gamble on any betting site of your choice
£5000 harrods voucher

]]> By: katakitty http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37283 katakitty Mon, 07 Jul 2008 07:33:18 +0000 http://www.tamebay.com/?p=3069#comment-37283 Like your turns of phrase very buyer friendly. I just wish I could find the handling time box, its location remains a mystery to me. Like your turns of phrase very buyer friendly.

I just wish I could find the handling time box, its location remains a mystery to me.

]]> By: northumbrian http://tamebay.com/2008/07/how-to-write-terms-conditions-that-your-buyers-will-love.html#comment-37282 northumbrian Mon, 07 Jul 2008 07:17:12 +0000 http://www.tamebay.com/?p=3069#comment-37282 "We'll ask you to pay the postage to send back any item that doesn't 100% delight you." ha! ya learn something every day ,guess whos changing the little box today :wink: “We’ll ask you to pay the postage to send back any item that doesn’t 100% delight you.”

ha! ya learn something every day ,guess whos changing the little box today :wink:

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