Comments on: Live Town Hall: it's all about the feedback

By: Disgruntled Ebay Powerseller

Disgruntled Ebay Powerseller — Thu, 26 Jun 2008 22:32:49 +0000

All those who are for the changes, you are in for a rude awakening.
Stop by and check out the article, from the wall street journal. Your little EBAY, is going down the tubes!
http://blogs.wsj.com/biztech/2008/06/24/ebay-angers-sellers-pleases-buyers/?mod=wsjcrmain

By: Disgruntled Ebay Powerseller

Disgruntled Ebay Powerseller — Thu, 26 Jun 2008 22:27:49 +0000

Garbage, pure garbage is what ebay is!

By: TheBrewsNews

TheBrewsNews — Mon, 23 Jun 2008 03:24:56 +0000

I guess Monroe Labouisse failed to mention that Paypal only is already in the U.S…. for any seller who wants to offer items to the U.K. or Australia. But then eBay and PayPal have failed to notify anyone of that requirement. It’s only when an eBay.com seller attempts to list an item without Paypal that they would learn of this new U.S. PAYPAL ONLY policy.

His definitive statement was a little lacking in the details…. U.S. sellers who ONLY offer items to U.S. buyers will not have not have to offer Paypal if they are NOT a new seller or if they are NOT a seller in a high risk category or if they do have a merchant account, etc. If the eBay.com seller or the seller’s items do not fall within that narrow window then it is PAYPAL ONLY for the U.S.

eBay and Paypal are great at putting a really good spin on things as long as they don’t have to delve into the details. They promise the moon and deliver cheese instead.

By: Sue Bailey

Sue Bailey — Mon, 23 Jun 2008 01:41:26 +0000

LOL, FenLex – I think it’s just a word that Dinesh likes, I heard him say it a few times during the week.

*ignores the mean children*

By: FenLex

FenLex — Sun, 22 Jun 2008 19:04:01 +0000

#10: Thanks Sue for the translation into English.

Goodness only knows why couldn’t they have said it in English in the first place!

By: Josordoni

Josordoni — Sun, 22 Jun 2008 16:29:49 +0000

good point North!

Was it tempting? Nooooooo of course not!

By: northumbrian

northumbrian — Sun, 22 Jun 2008 16:16:23 +0000

good job you said look rather than jump

By: Josordoni

Josordoni — Sun, 22 Jun 2008 15:52:13 +0000

Thanks Sue..

now get out there and look at the Lake!!!

By: Super Max

Super Max — Sun, 22 Jun 2008 15:16:10 +0000

I agree with North to the extent that I’m not going to change anything, I already do everything I can, and its reflected in my 100% feedback on all my accounts and 4.8-5.0 DSR across the board.

But I’m still a stats junkie and the more detail the better as far as I’m concerned. I have all the Terapeak, Omniture, Sellathon statistics, plus the access_log from images loaded off my own domain.

While it might not change how I do business I’m still nosy enough to want know how each viewer found my item, what keywords they searched for, what order they listed the results in, what os they run, what browser they use, what other items (of mine) they looked at, and every other bit of information I can get!

This information may or may not be commercially valuable, but I still want it just to satisfy my own curiosity.

By: Sue Bailey

Sue Bailey — Sun, 22 Jun 2008 15:13:39 +0000

Regarding granularity: the idea is that we will have more information about what *sort* of buyers have left what *sort* of DSRs, so the scores may be broken down by category, or postal service or whatever. So you would be able to see if it’s your courier prices or your RM prices that are causing a ding in your P&P DSRs.

They’re also opening up the DSRs with an API, so that third party developers will be able to make tools to display the data in different ways. I think that should lead to some exciting developments.