Comments on: How to open a UPI without getting bad feedback http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html eBay & ecommerce made easy Mon, 13 Feb 2012 01:13:03 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: anticipating gBay http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37076 anticipating gBay Wed, 02 Jul 2008 17:53:04 +0000 http://www.tamebay.com/?p=3025#comment-37076 Ty Sue ... assuming we're still with eBay by that time; it would be appreciated. The thought of a Paypal-only eBay makes me shudder; see paypalsucks.com for a few reasons why. We are *currently* involved in a Paypal dispute- same old story; buyer pays, company ships, buyer claims they didn't receive item (despite actually doing so) and Paypal reverses the funds. We shipped the item via. Royal Mail Special Delivery with tracking # & receipts etc. and the transaction is apparently covered under Paypal's "Seller Protection* Policy". However, because royalmail.com (which we do not run by the way!) says that the item was 'delivered' but does not mention to which address, Paypal is saying they won't cover us & hey, presto there's £110 down the drain. The few eBay transactions we receive via. Google, CC through World Pay, Cheques etc etc are the only light in a dim tunnel. If eBay take that away, then we're done with them for good & I am sure that there are other traders that feel the same way. * Can be substituted for : Exploitation. Ty Sue … assuming we’re still with eBay by that time; it would be appreciated.

The thought of a Paypal-only eBay makes me shudder; see paypalsucks.com for a few reasons why. We are *currently* involved in a Paypal dispute- same old story; buyer pays, company ships, buyer claims they didn’t receive item (despite actually doing so) and Paypal reverses the funds. We shipped the item via. Royal Mail Special Delivery with tracking # & receipts etc. and the transaction is apparently covered under Paypal’s “Seller Protection* Policy”. However, because royalmail.com (which we do not run by the way!) says that the item was ‘delivered’ but does not mention to which address, Paypal is saying they won’t cover us & hey, presto there’s £110 down the drain. The few eBay transactions we receive via. Google, CC through World Pay, Cheques etc etc are the only light in a dim tunnel. If eBay take that away, then we’re done with them for good & I am sure that there are other traders that feel the same way.

* Can be substituted for : Exploitation.

]]> By: stuart http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37061 stuart Wed, 02 Jul 2008 11:45:35 +0000 http://www.tamebay.com/?p=3025#comment-37061 I think your right Sue, they have! :lol: I think your right Sue, they have! :lol:

]]> By: northumbrian http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37057 northumbrian Wed, 02 Jul 2008 11:19:41 +0000 http://www.tamebay.com/?p=3025#comment-37057 I think its disgusting, but I have not found religion :grin: though on reflection it is so wrong they received a negative, I might just tip the wink to this seller I think its disgusting,
but I have not found religion
:grin:
though on reflection
it is so wrong they received a negative, I might just tip the wink to this seller

]]> By: Sue Bailey http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37055 Sue Bailey Wed, 02 Jul 2008 10:42:19 +0000 http://www.tamebay.com/?p=3025#comment-37055 @Stuart - you know, I'm starting to think eBay did you a favour ;-) @North, depending on the circumstances, I have seen eBay remove those kind of negs recently. Might be worth an email if you're feeling kind? "The Daily Sniff" would be a great name for a blog... @Stuart – you know, I’m starting to think eBay did you a favour ;-)

@North, depending on the circumstances, I have seen eBay remove those kind of negs recently. Might be worth an email if you’re feeling kind?

“The Daily Sniff” would be a great name for a blog…

]]> By: northumbrian http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37054 northumbrian Wed, 02 Jul 2008 10:31:08 +0000 http://www.tamebay.com/?p=3025#comment-37054 on my daily sniff around ebay keeping an eye on the compitition just noticed someone in the same game as us has got a negative for filing an UID over 5000 feedback and their first negative its just simply disgusting on my daily sniff around ebay keeping an eye on the compitition
just noticed someone in the same game as us
has got a negative for filing an UID
over 5000 feedback and their first negative
its just simply disgusting

]]> By: stuart http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37053 stuart Wed, 02 Jul 2008 09:52:19 +0000 http://www.tamebay.com/?p=3025#comment-37053 I have to say its lovely not having this hassle anymore! Amazon is much better at dealing with this and is so much better for us now! I bet ebay wished they had set it up like amazon now, it seems to be a much easier place to trade for both parties I should think (altho now I have said this something will probably go wrong!! lol) I did move over to instant pay when I was on there and it was alot easier, maybe it would just save hassle if ebay moved over to it, this is the choice paypal or nothing and just be done with it! Stu I have to say its lovely not having this hassle anymore! Amazon is much better at dealing with this and is so much better for us now!

I bet ebay wished they had set it up like amazon now, it seems to be a much easier place to trade for both parties I should think (altho now I have said this something will probably go wrong!! lol)

I did move over to instant pay when I was on there and it was alot easier, maybe it would just save hassle if ebay moved over to it, this is the choice paypal or nothing and just be done with it!

Stu

]]> By: Sue Bailey http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37048 Sue Bailey Wed, 02 Jul 2008 08:39:43 +0000 http://www.tamebay.com/?p=3025#comment-37048 Anticipating, you'll no doubt be glad to hear that eBay have said (at Live) that they're intending to implement support for merchant accounts via their checkout. Anticipating, you’ll no doubt be glad to hear that eBay have said (at Live) that they’re intending to implement support for merchant accounts via their checkout.

]]> By: anticipating gBay http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-37047 anticipating gBay Wed, 02 Jul 2008 08:31:13 +0000 http://www.tamebay.com/?p=3025#comment-37047 To avoid NPB one has to choose immediate payment required. The ONLY option for this is Paypal. Why can't merchants use providers like Worldpay/Protx etc. for their immediate payments? For the same reason that sellers can only list Paypal as the only payment option in some categories (and no, it's NOT to prevent fraud lmfao), Thanks to the recent fb changes, we went from 99.1% to 97.5% overnight and hence in 30 days, we will no longer be powersellers (98% min. required) - thus we've changed to a zero tolerance. No payment, UPI strike and fees reclaimed. No fuss, no muss. There has been talk of Google releasing an auction site (Man, I wish they call it 'G-Bay' :) and if they do, we're going to say hasta to the fools at eBay. They claim that buyers are their biggest commodity, but what they fail to understand is that sellers are too! What makes eBay fundamentally different to Amazon, is that Amazon is a company that sells things via. its website and thus their sellers are an added bonus. If sellers collectively left eBay, the whole structure would crumble; it's time they respected that. To avoid NPB one has to choose immediate payment required. The ONLY option for this is Paypal. Why can’t merchants use providers like Worldpay/Protx etc. for their immediate payments? For the same reason that sellers can only list Paypal as the only payment option in some categories (and no, it’s NOT to prevent fraud lmfao),
Thanks to the recent fb changes, we went from 99.1% to 97.5% overnight and hence in 30 days, we will no longer be powersellers (98% min. required) – thus we’ve changed to a zero tolerance. No payment, UPI strike and fees reclaimed. No fuss, no muss.
There has been talk of Google releasing an auction site (Man, I wish they call it ‘G-Bay’ :) and if they do, we’re going to say hasta to the fools at eBay. They claim that buyers are their biggest commodity, but what they fail to understand is that sellers are too! What makes eBay fundamentally different to Amazon, is that Amazon is a company that sells things via. its website and thus their sellers are an added bonus. If sellers collectively left eBay, the whole structure would crumble; it’s time they respected that.

]]> By: Store Your Stuff aka Jade http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36986 Store Your Stuff aka Jade Mon, 30 Jun 2008 22:39:11 +0000 http://www.tamebay.com/?p=3025#comment-36986 #25 I TOTALLY agree, in the short time I was allowing Cash/Chheque/Bank Trans etc, I had no end of hassle from people who just liked to click and not pay! The problem is that even though I have paypal only, immediate payment, this is about the 4th NPB that I have had anyway! Hope you don't have the same problem. #25 I TOTALLY agree, in the short time I was allowing Cash/Chheque/Bank Trans etc, I had no end of hassle from people who just liked to click and not pay! The problem is that even though I have paypal only, immediate payment, this is about the 4th NPB that I have had anyway! Hope you don’t have the same problem.

]]> By: whirly http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36973 whirly Mon, 30 Jun 2008 14:43:38 +0000 http://www.tamebay.com/?p=3025#comment-36973 #27 No Gerry,but I don't want to loose all the good ones that eBay provides me with thats why I am not risking my account for the greater good of the site, someone who can swallow a neg can do it, or even better eBay can. Until the UPI system works safely for me I won't be using it and will just write off any losses that come my way. #27 No Gerry,but I don’t want to loose all the good ones that eBay provides me with thats why I am not risking my account for the greater good of the site, someone who can swallow a neg can do it, or even better eBay can.

Until the UPI system works safely for me I won’t be using it and will just write off any losses that come my way.

]]> By: Gerry007 http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36972 Gerry007 Mon, 30 Jun 2008 14:36:46 +0000 http://www.tamebay.com/?p=3025#comment-36972 #22 Whirly. Do we want that type back ????????................ #22

Whirly.
Do we want that type back ????????…………….

]]> By: Larrylackpants http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36970 Larrylackpants Mon, 30 Jun 2008 13:57:57 +0000 http://www.tamebay.com/?p=3025#comment-36970 25: This is a great idea, unfortunately it's not suitable for all sellers. I experimented with this for 6 months (identical items, identical price structure) on another ebay id and the sales were so bad it was not worth continuing. Now for the suck-eggs comment: :lol: I urge everyone who is thinking about this to try it on for size first before making a complete commitment. 25: This is a great idea, unfortunately it’s not suitable for all sellers. I experimented with this for 6 months (identical items, identical price structure) on another ebay id and the sales were so bad it was not worth continuing. Now for the suck-eggs comment: :lol: I urge everyone who is thinking about this to try it on for size first before making a complete commitment.

]]> By: Richard http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36968 Richard Mon, 30 Jun 2008 13:09:26 +0000 http://www.tamebay.com/?p=3025#comment-36968 Since going PayPal only immediate payment in Feb 2008 I haven't looked back, wish I'd have done it ages ago. UID's and all the hassle that goes with it has totally gone. If I'd have wanted to be a debt collectiing agency I'd have set up business as one instead of a retailer. Since going PayPal only immediate payment in Feb 2008 I haven’t looked back, wish I’d have done it ages ago. UID’s and all the hassle that goes with it has totally gone. If I’d have wanted to be a debt collectiing agency I’d have set up business as one instead of a retailer.

]]> By: Larrylackpants http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36966 Larrylackpants Mon, 30 Jun 2008 10:49:17 +0000 http://www.tamebay.com/?p=3025#comment-36966 Some days I think members of ebay management were visited by a Mothman. Some days I think members of ebay management were visited by a Mothman.

]]> By: whirly http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36965 whirly Mon, 30 Jun 2008 10:33:06 +0000 http://www.tamebay.com/?p=3025#comment-36965 #22 Re.1 Thats what eBay want. Re.2 Thats what eBay want. As long as the buyer is happy he might come back, if it's pointed out to him that actually he is in the wrong he might not come back. #22

Re.1 Thats what eBay want.
Re.2 Thats what eBay want.

As long as the buyer is happy he might come back, if it’s pointed out to him that actually he is in the wrong he might not come back.

]]> By: Store Your Stuff aka Jade http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36964 Store Your Stuff aka Jade Mon, 30 Jun 2008 10:11:31 +0000 http://www.tamebay.com/?p=3025#comment-36964 I should add that I actually telephoned this guy after the sale went through and against my better judgement agreed to free P&P on the 2nd item despite the fact that it would cost more, just to keep the deal sweet. He said he would pay later on that day (the day of sale) He made no mention of waiting for a debit card in the conversation and if I'm honest seemed totally underwhelmed and ungrateful that I had agreed to his postage discount demands! I just wanted to make it clear that I didn't file the dispute until after I had spoken politely and professionally to the "customer" why the hell should this customer no 1 get away with it no 2 be allowed to leave feedback? I should add that I actually telephoned this guy after the sale went through and against my better judgement agreed to free P&P on the 2nd item despite the fact that it would cost more, just to keep the deal sweet. He said he would pay later on that day (the day of sale) He made no mention of waiting for a debit card in the conversation and if I’m honest seemed totally underwhelmed and ungrateful that I had agreed to his postage discount demands!

I just wanted to make it clear that I didn’t file the dispute until after I had spoken politely and professionally to the “customer” why the hell should this customer no 1 get away with it no 2 be allowed to leave feedback?

]]> By: Store Your Stuff aka Jade http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36963 Store Your Stuff aka Jade Mon, 30 Jun 2008 09:58:19 +0000 http://www.tamebay.com/?p=3025#comment-36963 Its hard to stay dispassionate about numpty buyers, especially when in response to an unpaid item (bare in mind I have my listing set up so that the buyer must pay immediatley for BIN's, but this one seems to have slipped through the net!) they leave this kind of comment, like it's me that's in the wrong! BTW I had a message from this customer asking for a postage discount AFTER he committed to BIN. "I JUST WON THIS ITEM LATE LAST WEEK SO WHAT IS THIS COMPLAINT ABOUT. LISTEM I AM WAITING FOR MY NEW DEBIT CARD AND THEN SORT OUT THE PAYMENT. IF YOU CANNOT WAIT I CAN ALWAYS BUY THE HANGERS FROM OTHER SOURCE. THANKS" grrrrrrrrr Its hard to stay dispassionate about numpty buyers, especially when in response to an unpaid item (bare in mind I have my listing set up so that the buyer must pay immediatley for BIN’s, but this one seems to have slipped through the net!) they leave this kind of comment, like it’s me that’s in the wrong! BTW I had a message from this customer asking for a postage discount AFTER he committed to BIN.

“I JUST WON THIS ITEM LATE LAST WEEK SO WHAT IS THIS COMPLAINT ABOUT. LISTEM I AM WAITING FOR MY NEW
DEBIT CARD AND THEN SORT OUT THE PAYMENT. IF YOU CANNOT WAIT I CAN ALWAYS BUY THE HANGERS FROM OTHER
SOURCE. THANKS”

grrrrrrrrr

]]> By: Gerry007 http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36950 Gerry007 Sun, 29 Jun 2008 23:05:18 +0000 http://www.tamebay.com/?p=3025#comment-36950 Ana; 'Its time to realise that and that there are procedures on eBay to follow too' Unless i've misread this forum, that is exactly what this is about. Doing the correct thing & following ebay proceedure. The point (I think) that is being made, is the potentual feedback problems, IF you do follow the ebay rules. Ana;

‘Its time to realise that and that there are procedures on eBay to follow too’

Unless i’ve misread this forum, that is exactly what this is about. Doing the correct thing & following ebay proceedure.
The point (I think) that is being made, is the potentual feedback problems, IF you do follow the ebay rules.

]]> By: MarkII http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36947 MarkII Sun, 29 Jun 2008 21:34:51 +0000 http://www.tamebay.com/?p=3025#comment-36947 "How to open a UPI without getting bad feedback" This is an 8 point course in bending over backwards forced upon sellers by eBay. Even more cynical is the fact that eBay makes extra money since the new feedback policy because many sellers have become so afraid they not even dare to report deadbeats in order to recover eBay fees any more according to this article: http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2008/6/1214667698.html “How to open a UPI without getting bad feedback”

This is an 8 point course in bending over backwards forced upon sellers by eBay.

Even more cynical is the fact that eBay makes extra money since the new feedback policy because many sellers have become so afraid they not even dare to report deadbeats in order to recover eBay fees any more according to this article:

http://blog.auctionbytes.com/cgi-bin/blog/blog.pl?/pl/2008/6/1214667698.html

]]> By: Ana http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36946 Ana Sun, 29 Jun 2008 20:17:02 +0000 http://www.tamebay.com/?p=3025#comment-36946 I think this is a great piece of advise for sellers AND buyers. Instead of going on about the negatives in the blog, how about seeing the positives? I do understand that its hard to accept change and there has been a lot of it on eBay in the last 6 months. In the long run once all the dust has settled then it will be a better place for both parties. At the end of the day he is right in saying “The customer may not always be right but they are never wrong”, that's the way it is in the B&M (Bricks and Mortar) business why not the same in the e-commerce world? There are people out there buying things on HP and not paying for them. Do you think the business go and leave them negative feedback or insult them? No they are professionals and they follow the procedures laid out for them. Its time to realise that and that there are procedures on eBay to follow too. I think this is a great piece of advise for sellers AND buyers. Instead of going on about the negatives in the blog, how about seeing the positives? I do understand that its hard to accept change and there has been a lot of it on eBay in the last 6 months. In the long run once all the dust has settled then it will be a better place for both parties. At the end of the day he is right in saying “The customer may not always be right but they are never wrong”, that’s the way it is in the B&M (Bricks and Mortar) business why not the same in the e-commerce world?

There are people out there buying things on HP and not paying for them. Do you think the business go and leave them negative feedback or insult them? No they are professionals and they follow the procedures laid out for them. Its time to realise that and that there are procedures on eBay to follow too.

]]> By: KateUK http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36944 KateUK Sun, 29 Jun 2008 19:56:22 +0000 http://www.tamebay.com/?p=3025#comment-36944 Thankfully I don't depend on ebay, if I get kicked off I will be sad but not destitute as I have an office job to pay the mortgage. If someone doesn't pay I send a nicely worded reminder after 5 days along the lines suggested above. If I don't get a response I open a UPI when I can. And if I don't get paid I claim my fees back. In a lot of cases it's only about 20p - 30p but I'll be damned if I'll let ebay get one penny that they aren't entitled to, and I'll also be damned if I'll let the non-payers get away with it. And yes there has been an increase in NPB since the feedback changes. Thankfully I don’t depend on ebay, if I get kicked off I will be sad but not destitute as I have an office job to pay the mortgage.

If someone doesn’t pay I send a nicely worded reminder after 5 days along the lines suggested above. If I don’t get a response I open a UPI when I can. And if I don’t get paid I claim my fees back. In a lot of cases it’s only about 20p – 30p but I’ll be damned if I’ll let ebay get one penny that they aren’t entitled to, and I’ll also be damned if I’ll let the non-payers get away with it. And yes there has been an increase in NPB since the feedback changes.

]]> By: Gerry007 http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36942 Gerry007 Sun, 29 Jun 2008 17:10:11 +0000 http://www.tamebay.com/?p=3025#comment-36942 It could work (ie; no payment, no feedback) for other payments as well. A seller usually marks an item' payment received ' when another form of payment is involved....well we do anyway!!!!.......... So no 'paymet received' click NO feedbacl privilages It could work (ie; no payment, no feedback) for other payments as well.

A seller usually marks an item’ payment received ‘ when another form of payment is involved….well we do anyway!!!!……….
So no ‘paymet received’ click NO feedbacl privilages

]]> By: Super Max http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36941 Super Max Sun, 29 Jun 2008 16:26:45 +0000 http://www.tamebay.com/?p=3025#comment-36941 I'd be quite happy for it to be paypal only and a system such as road_hog describes to be introduced. None of these problems on amazon. I’d be quite happy for it to be paypal only and a system such as road_hog describes to be introduced. None of these problems on amazon.

]]> By: Road_Hog http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36940 Road_Hog Sun, 29 Jun 2008 16:17:28 +0000 http://www.tamebay.com/?p=3025#comment-36940 It is just another opportunity for ebay/paypal to keep the fees. They know exactly how the system is working and it is just fine for them. Now that most of the sales are through paypal, it would be easy to block feedback for any sale where the buyer doesn't pay. It is quite simple, if the sale doesn't complete e.g. the buyer doesn't pay, then there is no transaction and therefore there is nothing to leave feedback for. Why the hell you have to claim your feed back I don'y know (well I actually I do) it should be automated that if the buyer hasn't paid then after 2 weeks the seller is refunded automatically or just hits a button to claim it. The above is based on paypal payments, obviously other payments would be different. They could actually sell it as a bonus for auctions that say paypal only. But they'll do none of this because they get a tidy sum in listing fees and FVF from non completed auctions. It is just another opportunity for ebay/paypal to keep the fees. They know exactly how the system is working and it is just fine for them.

Now that most of the sales are through paypal, it would be easy to block feedback for any sale where the buyer doesn’t pay.

It is quite simple, if the sale doesn’t complete e.g. the buyer doesn’t pay, then there is no transaction and therefore there is nothing to leave feedback for.

Why the hell you have to claim your feed back I don’y know (well I actually I do) it should be automated that if the buyer hasn’t paid then after 2 weeks the seller is refunded automatically or just hits a button to claim it.

The above is based on paypal payments, obviously other payments would be different. They could actually sell it as a bonus for auctions that say paypal only. But they’ll do none of this because they get a tidy sum in listing fees and FVF from non completed auctions.

]]> By: northumbrian http://tamebay.com/2008/06/how-to-open-a-upi-without-getting-bed-feedback.html#comment-36938 northumbrian Sun, 29 Jun 2008 15:35:36 +0000 http://www.tamebay.com/?p=3025#comment-36938 trouble is these days your never quite sure what the cost of a negative is as your never quite certain just where the ebay sword of damacles is trouble is these days your never quite sure what the cost of a negative is
as your never quite certain just where the ebay sword of damacles is

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