Let’s *not* talk about communicating
June 30, 2008
At least, not if we’re going to make outbound CS calls like this: Nicked from Randy…. Read more
eBay refuse be drawn at ACCC conference
June 30, 2008
Simon Smith, MD of eBay Australia, refused to be drawn into arguments at today’s ACCC conference held to discuss PayPal only on eBay.com.au. Sellers argued that PayPal isn’t safer than other payment methods and that “It is the Australian way to… Read more
eBay fined EUR38m over designer fakes
June 30, 2008
A French court has fined eBay €38.6 million for allowing the sale of fake designer goods. Louis Vuitton Malletier, the bag and luggage section of the LVMH group, and Christian Dior Couture were seeking damages for negligence from eBay, claiming… Read more
Best of eBay launches in Australia
June 30, 2008
On the date of the ACCC meeting to discuss the future of eBay’s PayPal only policy there’s some lighter news. eBay Australia have just announced that “” has been launched along with a competition to win up to . Best of eBay was launched in the US… Read more
Oxford posties to ballot on strike action
June 29, 2008
The BBC report that Oxford postal workers are to ballot on possible strike action over working conditions. Delivery staff claim that their workload has increased massively because of cuts in the number of workers, but Royal Mail say that changed… Read more
Returns policy and handling time compulsory from October
June 29, 2008
The eBay Developers’ Blog brings the news that as of October, all listings must specify both a returns policy and a handling time. Until now, returns policy has been an optional field when listing on .com, though on some other sites including eBay… Read more
A life for sale, going cheap
June 29, 2008
The eBay auction for… Read more
A challenge for John Donahoe and Lorrie Norrington
June 29, 2008
One of the traditions of the eBay Live keynote speech is the celebration of those who have 100,000 feedbacks or more. Everyone stands up, and slowly, those with less than x are asked to sit down. I was pretty happy myself to be standing after “all… Read more
How to open a UPI without getting bad feedback
June 29, 2008
As a method for improving your DSRs Scot Wingo recently posted not filing unpaid item disputes (UPI) as tip for improving your DSRs. Whilst this has certain merits and has been met with approval I’d argue against it on the grounds that bad buyers… Read more
Putting Flickr photos in your blog’s feed
June 28, 2008
I took a lot of photos of eBay Live (and even more of Chicago), and now of course I have the perennial problem of just what to do with those holiday pics. Sticking them in Flickr and forgetting about them is one option; publishing great long blog… Read more
Record $2.1m bid for charity lunch on eBay
June 28, 2008
There’s no such thing as a free lunch at least not when it cost $2.1 million dollars. That’s what someone has just paid to . The high bid of $2,110,100.00 is the highest ever bid on eBay for a charity item with the proceeds going to the Glide… Read more
Chris Isaak signed Hard Rock Fender acoustic guitar
June 28, 2008
If you missed the closing gala at eBay Live! in Chicago you can still own the most exclusive item of memorabila from the conference -… Read more
Let’s talk about communicating
June 28, 2008
photo credit: aussiegallIf there was a theme to this year’s eBay Live, it was “talk to us”. “We want your feedback.” “We could have done a better job of communication; we’ll try harder in the future.” “We crave information about what people think.”… Read more
Dr Pepper is eBay bridesmaid
June 27, 2008
When other little girls were dreaming of being teachers or singers, . But times are hard and when she and fiancé Karl Gau couldn’t afford their dream day, they turned to eBay for help. Kelly put the opportunity to be a bridesmaid – dress,… Read more
Just two sellers qualify as Diamond PSs
June 27, 2008
photo credit: jurvetsoneBay market researchers Sellerdome have revealed the qualifiers for eBay’s new Diamond PowerSeller status: just two companies will make the grade: and sporting goods retailer . Diamond PowerSellers have to have 98% feedback… Read more
eBay UK testing shops in search?
June 27, 2008
There’s an : over the next few weeks we’ll be testing how buyers react to different displays of Shops items on eBay UK search results pages. These tests are part of our continual efforts to optimise of how we display items to buyers on eBay.co.uk…. Read more
eBay feedback DSR calculator from Auctiontrax
June 27, 2008
If you’re wondering how many 5 star DSRs you need to raise your score, Auctiontrax have released an updated version of their DSR calculator which will tell you. It will reveal 12 month and 30 day DSR scores for any eBay user ID (even if it’s not… Read more
White Paper: How to Increase Pay-Per-Click Returns
June 27, 2008
In the run up to the “How to Increase Pay-Per-Click Returns: Tracking the Multi-Channel Path to Conversion” workshop on 16th July, ChannelAdvisor have released a white paper on tracking multichannel conversions. The article discusses the route… Read more
Kijiji one, PayPal ten, but Skype nowhere?
June 26, 2008
Last week at Live, eBay’s classified ads site Kijiji celebrated their first birthday by giving away bags of popcorn on the exhibition floor. The site now has four million users in north America, and General Manager Janet Bannister promised, “we… Read more
eBay.ebay? Yes, says ICANN
June 26, 2008
A major shakeup in the way that domain names are created has been approved by the organisation which oversees the system of web addresses. ICANN today approved a new way of creating domain names, which will see traditional suffixes like .com, .net… Read more
Seller’s Story : why we’re quitting eBay
June 26, 2008
When I first started hanging around on the PowerSeller Board, longer ago than I like to remember, one of the people I really looked up to was Louise from . She seemed to have achieved exactly what I wanted to achieve myself: her own business, based… Read more
Friday night at the pub in Chicago
June 26, 2008
John Hayes of ChannelAdvisor& Adrian Sevitz of vzaareBay Live! wouldn’t be the same without the parties, and this year vzaar, Frooition and ChannelAdvisor came together with TameBay to host the British drinks on the Friday night at the Elephant and… Read more
One for WordPress bloggers
June 26, 2008
Excuse me while I’m a little bit off-topic, but I know a few people round here are running their own WordPress blogs. If you would like to join me for a beer and a curry learn more about the world’s best blogging system, you could do worse than… Read more
Amnesty auctions pulled from eBay
June 26, 2008
AFP reports that Amnesty International had a short-lived viral campaign to use eBay listings to highlight the issue of human trafficking. The Swiss branch of the charity put more than 200 listings on the site, based on trademarks which could also… Read more
eBay India make fee changes
June 26, 2008
eBay India have . They broadly follow the trend of other sites in weighting fees more towards sold items and reducing upfront costs for listing. Here are some of the highlights: Insertion fees are Rs.1 per item, regardless of price (except in media… Read more
Recent Forum Threads
- The New Feedback
- Feedback: How do you post a follow-up to a reply to feedback
- Mobile app for Ebay Daily Deals - (Developed for the iPhone)
- Deal of the Day
- PayPal eCheques - where does the money go?
- PPI and paypal transaction reviews
- Shared banned list
- Trackable Delivery to the USA??
- Selling items using the freight option
- Web address in feedback?
From Twitter
- PayPal returns and fake goods - the Guardian investigates... http://is.gd/aODrX 1 day ago
- #Whitman "wows away" Latino voters http://is.gd/aOCVx #California #voteSantos 1 day ago
- RT @scotwingo: eBay Strategies Blog post - new seller tool ?!, Paypal/eBay split speculation, new twist on eBay Bucks http://bit.ly/9ZE1r0 2 days ago
- RT @ebayinkblog: The Garden is Growing http://bit.ly/aEvB6Y 3 days ago
- @cyberdees I'm just writing up that very story now :-D - fingers crossed for them. in reply to cyberdees 3 days ago
- More updates...
