Comments on: Expanded Seller Dashboard goes live on eBay UK

By: Mike Brennan

Mike Brennan — Sat, 31 May 2008 08:42:15 +0000

Well its all gone downhill with the new dashboard.
So many sellers being suspended, for trivial things.
I myself have fallen too, 8 years trading on an ebay shop to be “closed” overnight.
What for you ask, one negative(unjustified) and a neutral(buyer pressed wrong button by mistake) in the 30 day window. feedback of 99.6% before.
Then you need to improve your ratings to reopen your account, but you can not trade. So how do you improve your ratings?
Ebay are making it too risky for sellers, all it takes is one spitefull buyer to get your account suspended. How can you trade with that hanging over you?

By: Angela B

Angela B — Fri, 30 May 2008 16:43:43 +0000

Couldn’t believe my eyes when I saw the new “Dashboard” last night with my “Visibility” having been lowered by eBay because I must’ve just fallen short of their satisfaction rating for P&P.
Now, I was never aware that my postage and packaging charges were high; Iâ€™d always thought that they were rather on the low side, but since I reside in Ireland and list on eBay UK, I have to pay international European postage rates for items I sell to the UK. I know that, eBay should know that, but not ever Tom, Dick and Harry who lives in the UK and buys on eBay is aware of that. Yet eBay let every Tom, Dick and Harry decide what is expensive and what isnâ€™t and therefore decide how successful my trading on eBay will be in the future. (By the way, no point in listing on eBay Ireland because there are too few people using eBay in this country.)
I had a nearly sleepless night after seeing those changes on eBay. What are they trying to do? Destroy eBay altogether?
I will now add yet another paragraph to my shipping terms on eBay to explain why my postage may be marginally higher than that of a UK seller, but I think this should be completely unnecessary, especially when Iâ€™ve never charged excessive postage.
Also: If I were a power seller, Iâ€™d be able to get more favourable postage rates from the post office and from couriers, but again, itâ€™s the small casual eBay seller whoâ€™s been targeted by these new measures.
Iâ€™m deeply disappointed and am wondering what rights we have left on eBay and if itâ€™s even worth continuing.

By: Keith

Keith — Thu, 29 May 2008 19:41:06 +0000

It’s back again

By: Kiss

Kiss — Thu, 29 May 2008 11:06:49 +0000

I can’t remember a time when I wasn’t on the naughty step

By: KateUK

KateUK — Thu, 29 May 2008 09:45:16 +0000

Well mine has gone again, this morning it’s just the old UK dashboard as before. Must be just like other changes in the past where they come and go for a while.

By: DBL

DBL — Thu, 29 May 2008 09:14:59 +0000

Just popped over to the PS board for a lurk, ouch! It’s not a happy place

I’m happy on the naughty step or corner where I am most of the time ebay seems to be very volatile at the moment, hopefully things will settle down a bit soon.

Not sure what to make of the Raised Level not been on the UK dashboard tho

By: Chris Dawson

Chris Dawson — Thu, 29 May 2008 08:43:57 +0000

I think they’ve killed it good and proper, shame cos they’ve officially announced it on the AB

No doubt it’ll be back soon

By: whirly

whirly — Thu, 29 May 2008 08:40:24 +0000

You 3 are on the naughty step, I’ve been living in the corner for 2 years.

By: DBL

DBL — Thu, 29 May 2008 08:26:14 +0000

I haven’t got it either, I must be in the naughty corner with Sue & Kiss

By: Kiss

Kiss — Thu, 29 May 2008 08:15:06 +0000

Hasn’t reached my page yet. I had a look in .com it was pretty but there are other things I would rather ebay concentrated on fixing instead.

By: Sue Bailey

Sue Bailey — Thu, 29 May 2008 07:42:19 +0000

The percentages are all over the place at the moment – I have one ID that’s showing 100% on my listings but only 99.7% on the feedback page. And I can’t get a dashboard at all…

By: whirly

whirly — Thu, 29 May 2008 07:34:20 +0000

lol…sorry! typo.

Mine has gone again?! I was just about to ask about %feedback, in the new dashboard it said mine was 97.8% in the powerseller section, the visible % is 96.3.

It was 96.8 last night but more positives are dropping out of the 12 month period than are coming in!! HTF am I supposed to force people to leave feedback!?

By: Sue Bailey

Sue Bailey — Thu, 29 May 2008 07:09:18 +0000

Whirly, more importantly, what’s a “standard Sue”?!

By: Leigh

Leigh — Thu, 29 May 2008 07:03:06 +0000

Is it broke already ?

Last couple of days on .com, I could see my DSR to two decimal points. Today, .com and UK are only showing the one decimal point

By: Josordoni

Josordoni — Thu, 29 May 2008 06:38:33 +0000

Must be being rolled out slowly, as I haven;t got it yet…:(

By: whirly

whirly — Wed, 28 May 2008 23:38:26 +0000

Looks OK.

Is DSR now only 12months instead of 30 days? gone from 5,5,4.9,4.8 to 4.92,4.8,4.39,4.68 ?

I have standard Sue BTW and have one rating at 4.39?

If standard is the top, why is it called standard? I’m off to bed…night all.

By: Chris Dawson

Chris Dawson — Wed, 28 May 2008 23:07:30 +0000

Is there no â€œraisedâ€ status in the UK then? I thought that was why my sales had gone up recently!

Maybe all your competitors have lowered standing in Best Match?

By: KateUK

KateUK — Wed, 28 May 2008 23:03:08 +0000

So it is, it wasn’t there an hour ago!
Is there no “raised” status in the UK then? I thought that was why my sales had gone up recently! Must be some other reason then. At least I’ll get my Powerseller status back in June as I’ve now sold enough this month (added to the previous 2 months) to qualify. Although the items sold figures on the dashboard seem to be about 2 days behind the actual sales.