eBay UK publish phone number by mistake

by Sue Bailey



eBay UK this weekend accidentally made a customer service telephone number for top buyers visible to all users. The number appeared on a button at the top of My eBay pages, and judging by my inbox, was seen by dozens of surprised users. eBay phone numbers are usually a closely guarded secret.

Richard Ambrose posted on the PowerSeller forum that this was a “good old-fashioned cock-up”. The number has been removed from general display now. Anyone who has made a note of the number should be aware that – like the PowerSeller support number – staff will not assist callers who are not part of the top buyer program.

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Author: Sue Bailey
Posted at: Tuesday, May 6th, 2008 at 10:38 am
Filed Under Featured, Glitches
 

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3 Responses on "eBay UK publish phone number by mistake"

  1. 1
    Steve H says:
    May 6, 2008 at 10:41 am

    And there was me thinking I was an eBay star :mrgreen:

  2. 2
    Sue Bailey says:
    May 6, 2008 at 10:48 am

    It’s not the first time they’ve done this either :roll: Time they bit the bullet and gave everyone a phone number I think.

  3. 3
    Richard (from eBay) says:
    May 7, 2008 at 11:02 am

    Well, watch this space (for a while… :wink: )