if only some one at paypal had thought first,it would have saved us a lot of trouble

I would be very very worried if it was Paypal only on UK.

4k tied up in paypal is simply obnoxious and revolting
they should be able to be held libel

its a very very very worrying paypal having the monopoly on ebay payment options

if paypal is so good for everyone why the need to enforce the regulation ,sellers and buyers would use
it by natural choice and there would be no need for enforcement

Had a item not received late last year….Paypal’s answer.
“Hi XXX I have the POD for the disputed delivery, can I fax it to you?”
“No, you need to enter the online tracking details Sir”
“It was delivered on a Pallet, we can’t post baths”
“Well Sir, you could try faxing it to our investigations team for review”
“Review? it’s a signed POD”
“Well Sir, I can’t say yes or no that they will accept it, you need to send items by a service that offers online tracking and one that we list, I can direct you to our help pages…etc etc, Sir? Sir?”

Sigh….Click……..

Although we haven’t used Paypal for many months now, in the past we used to send a paper invoice by recorded delivery once delivery had been made.

I hope the Australian sellers kick up enough fuss and eBay backtrack, Paypal only for us would be another kick in the walnuts.

====
How can PayPal leave pick-up-only sellers THAT vulnerable and claim that it is being done for their protection and benefit? The real options are either fix the user agreement (doubtful), ban pick-up-only (may happen as this means that PayPal get the commission on EVERY sale) or remove the PayPal requirement for pick-up-only (very unlikely).

I don’t sell pick-up-only, but the issues involved bother me very much.

Kind Regards, Kevin

It’s something I think sellers are going to have to work with though, I can see the PayPal only spreading around the world once it’s up and running in Australia. Just a matter of time IMO, like it or not it’s going to happen

Ebay had to know there would be a lot of badwill in this proposal, but instead of it dying down, or them handling it with kid gloves, they have only inflamed Australian ire over what should be a “transition” period. People I have spoken to who didn’t like it but considered it a fait accompli have only been angered by Ebay’s attitudes and treatment since the announcement. So far, the ire is not dying down with time, some very long term sellers are leaving Ebay, others are considering their futures although they feel that Ebay has been very lucrative for them until this point (at this stage I will only be leaving the Australian site unless the ACCC intervenes, and will not list on any site with a PayPal only policy if/as this gets extended).

American Ebay and PayPal staff have been selling the “improvements” to the Australian seller protection as a great thing, and Australia has been selling the safety and protection angles, but by section 4.2.4. of the user agreement a seller loses their rights for multiple shipping – which has been a staple of my business for the last ten years. PayPal must be offered as a payment option for pick-up-only items, but it voids seller protection and if a claim is made that the item was not received PayPal will automatically reverse the payment to the buyer as “proof of shipping” does not apply to pick up only items. The Australian pinks have been ignoring queries about these issues in the workshops for these changes, I managed to get acknowledgement from Colin Rule on Ebayinkblog that these were problems, but nothing further has been done to ammend the user agreement or address these issues, so far. While section 4.2.4 also applies to the British and European PayPal User Agreements (but not North America), Ebay Australia added the “Misleading and Discouraging Payment policy” last October to stop Australian users from discriminating against PayPal – thus a seller can not return or discourage a PayPal payment for a pick-up-only item within Ebay’s rules.

The PayPal user agreement is a seriously flawed legal document, that is being forced onto every Ebayer that continues to use the Australian site in the name of safety and protection. Australia’s PayPal site has had numerous technical problems over the last few weeks, including users of one of Australia’s largest ISP’s being unable to connect with PayPal, and PayPal withdrawing money from bank accounts when they were only authorised to transfer money from the user’s PayPal account. Why these aspects were not fixed before trying to sell this as a secure and safe service makes little sense – doing it professionally and easing the first stage (PayPal must be one of the payment options on all listings) of the change into position before even announcing the second stage (PayPal is the only payment option allowed) would probably have made the transition less fiery. Instead, I believe that they have seriously injured Ebay’s reputation in the antipodes, and even if the policy is reversed I don’t know how much business Ebay will have lost.

Sorry for rambling, Kevin