Comments on: 14 day returns : bulk editing your listings http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html eBay & ecommerce made easy Fri, 19 Mar 2010 00:27:14 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34143 Mark Classic Fri, 25 Apr 2008 13:30:38 +0000 http://www.tamebay.com/?p=2616#comment-34143 I would love to see a split edit window... Where you can have insertion point for standard texts and pics... If that makes sense? Then you could import via excel and just change the part of the description that needs changing. Wanders off to find software that will do that... I would love to see a split edit window…

Where you can have insertion point for standard texts and pics…

If that makes sense?

Then you could import via excel and just change the part of the description that needs changing.

Wanders off to find software that will do that…

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34141 Chris Dawson Fri, 25 Apr 2008 11:53:53 +0000 http://www.tamebay.com/?p=2616#comment-34141 TL3 Mark? I didn't say it was on the way, but for sure Mark Lewis was talking vaguely about new tools during his presentation at the Catalyst Conference earlier this week. I don't know if it's TL3, I'd say FE features are more or less integrated into TL now so I can't see much development there, or maybe they're working on something entirely new. Your guess is as good as mine :-) TL3 Mark? I didn’t say it was on the way, but for sure Mark Lewis was talking vaguely about new tools during his presentation at the Catalyst Conference earlier this week.

I don’t know if it’s TL3, I’d say FE features are more or less integrated into TL now so I can’t see much development there, or maybe they’re working on something entirely new.

Your guess is as good as mine :-)

]]> By: Jimbo http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34140 Jimbo Fri, 25 Apr 2008 11:37:00 +0000 http://www.tamebay.com/?p=2616#comment-34140 It is not just with Turbo Lister but also SMP. Neither methods work. eBay has given a deadline but not given the tools to make it possible to comply (realistically). Perhaps this belongs on the eBay boards but as Kerstin has posted..... It is not just with Turbo Lister but also SMP. Neither methods work. eBay has given a deadline but not given the tools to make it possible to comply (realistically). Perhaps this belongs on the eBay boards but as Kerstin has posted…..

]]> By: eBay Pink Kerstin http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34138 eBay Pink Kerstin Fri, 25 Apr 2008 11:05:58 +0000 http://www.tamebay.com/?p=2616#comment-34138 Hello all, I am very sorry to hear that you are having trouble to bulk edit listings through Turbo Lister. We would like to investigate this issue but need some real user data for this. It would be great if those users that reported problems here, could send me an email to kerstin.uk@ebay.com and let me know - their eBay userid - a description of the issue as precise as possible - if possible item numbers that cause the error described Thank you Hello all, I am very sorry to hear that you are having trouble to bulk edit listings through Turbo Lister. We would like to investigate this issue but need some real user data for this.
It would be great if those users that reported problems here, could send me an email to kerstin.uk@ebay.com and let me know
- their eBay userid
- a description of the issue as precise as possible
- if possible item numbers that cause the error described
Thank you

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34137 Mark Classic Fri, 25 Apr 2008 10:47:27 +0000 http://www.tamebay.com/?p=2616#comment-34137 Is TL3 on its way Chris? Is TL3 on its way Chris?

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34136 Mark Classic Fri, 25 Apr 2008 10:45:30 +0000 http://www.tamebay.com/?p=2616#comment-34136 All done... I sychronized my listings in TL. Then edited the listings in batches (changing the text - I already had the 30 days set). Then sychronized them back. All updated and changed. Now that is with the Turbo from .com. But relatively painless all in all. Very pleased... The odd prayer probably helped as well... All done…

I sychronized my listings in TL.

Then edited the listings in batches (changing the text – I already had the 30 days set).

Then sychronized them back.

All updated and changed.

Now that is with the Turbo from .com.

But relatively painless all in all.

Very pleased…

The odd prayer probably helped as well…

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34128 Chris Dawson Fri, 25 Apr 2008 09:31:49 +0000 http://www.tamebay.com/?p=2616#comment-34128 The big problem with Best Offer on TL templates is that when you change format from a fixed price with Best Offer to an Auction it doesn't appear to wipe the Best Offer prices entirely on the first hit. It'll often try to keep the Best Offer auto accept/decline prices without even having a BIN price on the auction and fail to change format. Can't wait for TL 3.0 to be released! The big problem with Best Offer on TL templates is that when you change format from a fixed price with Best Offer to an Auction it doesn’t appear to wipe the Best Offer prices entirely on the first hit. It’ll often try to keep the Best Offer auto accept/decline prices without even having a BIN price on the auction and fail to change format.

Can’t wait for TL 3.0 to be released!

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34127 Mark Classic Fri, 25 Apr 2008 09:26:32 +0000 http://www.tamebay.com/?p=2616#comment-34127 Although the synchonization box insists I have 1700 listings when I have in fact just over 1000. Ebay need a new listing tool. Turbo 2 is full of bugs. A complete rebuild from the ground up is in order possibly? Is Turbo beyond patching up? I suspect that may well be the case. Although the synchonization box insists I have 1700 listings when I have in fact just over 1000.

Ebay need a new listing tool.

Turbo 2 is full of bugs.

A complete rebuild from the ground up is in order possibly?

Is Turbo beyond patching up?

I suspect that may well be the case.

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34126 Mark Classic Fri, 25 Apr 2008 09:22:38 +0000 http://www.tamebay.com/?p=2616#comment-34126 To get around the Best offer value problem Chris, just edit in bands of value. I have just done the over £100.00. Then the over £80 for instance. Then it seems to works, so it is obviously not recognising the difference between the start price and best offers across listings and treating them as one listing, if that makes sense. Try it :-) Also as suggested before I have banded the changes into sites and categories as suggested elsewhere. I am now synchronizing and all seems to be going well. Please also note, I use Turbo from .com and update it to list on the UK as well. I found the UK Turbo had too many problems. So it may be worth trying a fresh install of turbo from .com if all else fails. Mark To get around the Best offer value problem Chris, just edit in bands of value.

I have just done the over £100.00.
Then the over £80 for instance.
Then it seems to works, so it is obviously not recognising the difference between the start price and best offers across listings and treating them as one listing, if that makes sense.

Try it :-)

Also as suggested before I have banded the changes into sites and categories as suggested elsewhere.

I am now synchronizing and all seems to be going well.

Please also note, I use Turbo from .com and update it to list on the UK as well.

I found the UK Turbo had too many problems.

So it may be worth trying a fresh install of turbo from .com if all else fails.

Mark

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34119 Chris Dawson Thu, 24 Apr 2008 23:03:28 +0000 http://www.tamebay.com/?p=2616#comment-34119 I totally give up! :evil: TurboLister is a crap program as far as bulk edit goes. Errors that I've received when trying to bulk edit templates (NB that's templates NOT live listings) are Postage not specified... WTF has postage got to do with the returns policy? Best offer lower than start price... Yeah so one BIN listing has an error so it fails to edit the returns policy on another 100 listings but doesn't tell me which has the error! Best offer lower than start price... on a bloody auction!!!! Why is it that TL still thinks auctions with no BIN can have a best offer on it? It's frustrating enough when you're trying to list an auction and it refuses, but when you just want to edit a return policy it's more than a little annoying! When I manage to edit ten or twenty listings why does it report the return policy as "(Multiple Values)"??? No it bloody well isn't! I just changed it to be the same in "Edit Multiple Items". Either TL worked and they're all the same so it's not multiple values or it didn't work and TL is crap. I'm fed up with checking templates to see if it worked or not! :evil: I used to love TL, now I'm not sure I don't hate it. Certainly it doesn't feel as shiny as it used to :cry: I totally give up! :evil: TurboLister is a crap program as far as bulk edit goes. Errors that I’ve received when trying to bulk edit templates (NB that’s templates NOT live listings) are

Postage not specified… WTF has postage got to do with the returns policy?

Best offer lower than start price… Yeah so one BIN listing has an error so it fails to edit the returns policy on another 100 listings but doesn’t tell me which has the error!

Best offer lower than start price… on a bloody auction!!!! Why is it that TL still thinks auctions with no BIN can have a best offer on it? It’s frustrating enough when you’re trying to list an auction and it refuses, but when you just want to edit a return policy it’s more than a little annoying!

When I manage to edit ten or twenty listings why does it report the return policy as “(Multiple Values)”??? No it bloody well isn’t! I just changed it to be the same in “Edit Multiple Items”. Either TL worked and they’re all the same so it’s not multiple values or it didn’t work and TL is crap. I’m fed up with checking templates to see if it worked or not! :evil:

I used to love TL, now I’m not sure I don’t hate it. Certainly it doesn’t feel as shiny as it used to :cry:

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34107 Mark Classic Thu, 24 Apr 2008 16:49:27 +0000 http://www.tamebay.com/?p=2616#comment-34107 I am trying to use the Ebay option and that will not allow me to do my .com listings. I have a 7 day return policy upon reciept of goods in my listings already (14 for Europe and 30 for worldwide). I assume that is not good enough? Why didn't Ebay just insert a standard seller return policy in all powersellers listings themselves? As they have specified it, surely a standard one would have helped us all and we could edit as time goes on. And how are they going to police this? I have a fraudulant seller copying two of my listings at the moment and it is over 20 hours since I reported it through Live Help and email... ...So how are they going to police this policy? I agree it needs to be in place, but they could have helped with it, instead of the current situation, which has created headaches for us all. Mark I am trying to use the Ebay option and that will not allow me to do my .com listings.

I have a 7 day return policy upon reciept of goods in my listings already (14 for Europe and 30 for worldwide).

I assume that is not good enough?

Why didn’t Ebay just insert a standard seller return policy in all powersellers listings themselves?

As they have specified it, surely a standard one would have helped us all and we could edit as time goes on.

And how are they going to police this?

I have a fraudulant seller copying two of my listings at the moment and it is over 20 hours since I reported it through Live Help and email…

…So how are they going to police this policy?

I agree it needs to be in place, but they could have helped with it, instead of the current situation, which has created headaches for us all.

Mark

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34098 Chris Dawson Thu, 24 Apr 2008 13:28:34 +0000 http://www.tamebay.com/?p=2616#comment-34098 Hey Mark, I'm *so* tempted to leave eBay to pull em for me :evil: Hey Mark, I’m *so* tempted to leave eBay to pull em for me :evil:

]]> By: Mark Classic http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34096 Mark Classic Thu, 24 Apr 2008 13:22:34 +0000 http://www.tamebay.com/?p=2616#comment-34096 Anyone found a quick way of doing this yet? Mark Anyone found a quick way of doing this yet?

Mark

]]> By: Ed http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34068 Ed Wed, 23 Apr 2008 22:53:11 +0000 http://www.tamebay.com/?p=2616#comment-34068 I did try using file exchange yesterday to change some prices and all seemed to go well until I realised the first digit of each price was missing!!! So for example 85.80 became 5.80. Had to quickly correct them all by hand. :lol: Turned out to be because the price column contained a £ sign by the way. I did try using file exchange yesterday to change some prices and all seemed to go well until I realised the first digit of each price was missing!!! So for example 85.80 became 5.80. Had to quickly correct them all by hand. :lol:

Turned out to be because the price column contained a £ sign by the way.

]]> By: Sue Bailey http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34067 Sue Bailey Wed, 23 Apr 2008 22:09:12 +0000 http://www.tamebay.com/?p=2616#comment-34067 I think that's the best way, sorry to say, Ed. Half my checkboxes for postage discounts are greyed out in TL anyway... another day, another glitch :roll: I think that’s the best way, sorry to say, Ed. Half my checkboxes for postage discounts are greyed out in TL anyway… another day, another glitch :roll:

]]> By: Ed http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34066 Ed Wed, 23 Apr 2008 22:04:41 +0000 http://www.tamebay.com/?p=2616#comment-34066 Couldn't work out how know which listings don't have the APPLY MY RULE (postage discounts) set . Only way I came up with was to export TL to spreadsheet and find them in there!!! Is there a better way? Couldn’t work out how know which listings don’t have the APPLY MY RULE (postage discounts) set . Only way I came up with was to export TL to spreadsheet and find them in there!!!

Is there a better way?

]]> By: Louise http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34065 Louise Wed, 23 Apr 2008 20:28:45 +0000 http://www.tamebay.com/?p=2616#comment-34065 How long will it take ebay to change the listings once they have been edited? I just spent ages bulk editing (ticking 260 flaming boxes) and nothing looks like it has been changed as my returns text box has the same info it had before and the 7 days box is still there. How long will it take ebay to change the listings once they have been edited? I just spent ages bulk editing (ticking 260 flaming boxes) and nothing looks like it has been changed as my returns text box has the same info it had before and the 7 days box is still there.

]]> By: Ed http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34064 Ed Wed, 23 Apr 2008 19:46:46 +0000 http://www.tamebay.com/?p=2616#comment-34064 Spoke too soon, just had a combined invoice charge double postage due to one of the listings not having the *apply my rule* box checked!!! :cry: Spoke too soon, just had a combined invoice charge double postage due to one of the listings not having the *apply my rule* box checked!!! :cry:

]]> By: Gill http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34061 Gill Wed, 23 Apr 2008 17:59:33 +0000 http://www.tamebay.com/?p=2616#comment-34061 I have to agree with your comment Sue, that "if eBay want to encourage sellers to upload their entire inventory to the site, how about making more elements of SIF listings ... editable without having to constantly end and relist." Also agree that TL needs to be made a lot more effective - apart from the obvious difficulties in editing return policies now, it also has a tendency from time to time to strip out the picture from a listing or the p&p costs, not to mention my particular bugbear of combined p&p (which I'm sure TL is at the bottom of). Ebay is by far the most time consuming sales channel of the three that I sell on - that is the biggest reason for me not to list my entire inventory on it. I have to agree with your comment Sue, that “if eBay want to encourage sellers to upload their entire inventory to the site, how about making more elements of SIF listings … editable without having to constantly end and relist.”

Also agree that TL needs to be made a lot more effective – apart from the obvious difficulties in editing return policies now, it also has a tendency from time to time to strip out the picture from a listing or the p&p costs, not to mention my particular bugbear of combined p&p (which I’m sure TL is at the bottom of).

Ebay is by far the most time consuming sales channel of the three that I sell on – that is the biggest reason for me not to list my entire inventory on it.

]]> By: Josordoni http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34060 Josordoni Wed, 23 Apr 2008 17:42:28 +0000 http://www.tamebay.com/?p=2616#comment-34060 I am so delighted that they are not going to enforce the ruling until the end of May. I only ever put items in the shop for 30 days at a time, so as I have changed the Returns on all my listings from as soon as it was announced this means that as my SIL listings finish, I can just revise as I relist, instead of having to go into live listings. I DO feel sorry for you lot with GTC listings to sort out.... :cry: I am so delighted that they are not going to enforce the ruling until the end of May. I only ever put items in the shop for 30 days at a time, so as I have changed the Returns on all my listings from as soon as it was announced this means that as my SIL listings finish, I can just revise as I relist, instead of having to go into live listings.

I DO feel sorry for you lot with GTC listings to sort out…. :cry:

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34059 Chris Dawson Wed, 23 Apr 2008 16:59:31 +0000 http://www.tamebay.com/?p=2616#comment-34059 Well I'm sorry but TL is bloody useless :evil: Forget live listings, I can't even edit my listing templates in bulk without either getting missing postage errors or best offer below bin price errors (and that's even on sodding auctions that don't have BINs, FFS) :evil: It's about time eBay built some tools that worked. TL bulk edit is worth than useless as it just wastes my time trying to get it to work. Well I’m sorry but TL is bloody useless :evil:

Forget live listings, I can’t even edit my listing templates in bulk without either getting missing postage errors or best offer below bin price errors (and that’s even on sodding auctions that don’t have BINs, FFS) :evil:

It’s about time eBay built some tools that worked. TL bulk edit is worth than useless as it just wastes my time trying to get it to work.

]]> By: Ed http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34058 Ed Wed, 23 Apr 2008 16:23:29 +0000 http://www.tamebay.com/?p=2616#comment-34058 I'm only an occasional user of TL so it may be that BULK EDIT is something else but if your talking about EDIT MULTIPLE ITEMS then it worked on my 150 or so listings a few days ago. :smile: Did have two crashes though and the backup was corrupted so lost all my old data. :mad: I’m only an occasional user of TL so it may be that BULK EDIT is something else but if your talking about EDIT MULTIPLE ITEMS then it worked on my 150 or so listings a few days ago. :smile:

Did have two crashes though and the backup was corrupted so lost all my old data. :mad:

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34057 Chris Dawson Wed, 23 Apr 2008 16:14:05 +0000 http://www.tamebay.com/?p=2616#comment-34057 Oh FFS I'm not even going to look at doing mine tonight! Forget about the edit failing - I can't even <i>attempt</i> to bulk edit mine. The nice little "edit" button is greyed out X-( <img src="http://www.tamebay.com/wp-content/uploads/2008/04/returnspolicy.jpg"> Oh FFS I’m not even going to look at doing mine tonight! Forget about the edit failing – I can’t even attempt to bulk edit mine. The nice little “edit” button is greyed out X-(

]]> By: Sue Bailey http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34056 Sue Bailey Wed, 23 Apr 2008 16:07:46 +0000 http://www.tamebay.com/?p=2616#comment-34056 What Leigh and I are both saying is that it *should* work but it *doesn't*. People should not assume a success message from TL re. bulk edits is accurate. What Leigh and I are both saying is that it *should* work but it *doesn’t*. People should not assume a success message from TL re. bulk edits is accurate.

]]> By: Chris Dawson http://tamebay.com/2008/04/14-day-returns-bulk-editing-your-listings.html#comment-34055 Chris Dawson Wed, 23 Apr 2008 16:06:02 +0000 http://www.tamebay.com/?p=2616#comment-34055 Oh you know what... it's so long since I've tried to bulk edit knowing it'd fail I've never seen that message :oops: The bulk on all BIN should work though, I guess I'll have to do mine soon. :-( Oh you know what… it’s so long since I’ve tried to bulk edit knowing it’d fail I’ve never seen that message :oops:

The bulk on all BIN should work though, I guess I’ll have to do mine soon. :-(

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