Comments on: eBay seller strike in the UK news http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html eBay & ecommerce made easy Sun, 12 Feb 2012 08:10:15 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Paul http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32720 Paul Mon, 24 Mar 2008 20:18:32 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32720 Hi Chris, thing is, when was it ever a worse case scenario to sell all your stock at the first attempt? It's still a price increase no matter how it's dressed up. As for the neg thing, no I do not wish to leave my buyers negs for completing smooth transactions, but why should I, as a seller, be penalised when the mentally challenged buy an item from me, that is clearly described with measurements given in mm, but who still leaves me a neutral with the comment: Thought it would be bigger Flipping the argument, why should this buyer be allowed to leave potentially detrimental feedback due to a lack of their own ability to read something as simple as a piece of text, then take this information and apply it to a tape measure before buying? As for the unpaid item process I make full use of this whenever a buyer does NOT pay. Unfortunately ebay's one sided system allows a buyer to prevent a non payment strike being awarded by simply entering a response which could be as basic as a full stop (.) The whole NPB system is flawed in that regard and I also fail to see why I should not leave a non paying bidder a neg after all it's the least they deserve for preventing a genuine buyer from ordering the same item. Ebay need to realise that sellers are their (ebays) customers not those who buy from people who place adverts on what is (if you believe the hype) a venue. Through misguided policies such as fee increases and feedback removal sellers will find other venues to sell their wares to the detriment of Ebay's business. I foresee a scenario where Ebay will become synonymous with counterfeit and bootleg items together with junk out the loft sellers. I genuinely feel that ebay do not care at all about the "selling" experience on ebay and are ignoring sellers at their peril. They are already removing people from message boards who have the temerity to question their arogant attitude. Apologies if I have gone slightly off topic and thanks for your response. Hi Chris, thing is, when was it ever a worse case scenario to sell all your stock at the first attempt?

It’s still a price increase no matter how it’s dressed up.

As for the neg thing, no I do not wish to leave my buyers negs for completing smooth transactions, but why should I, as a seller, be penalised when the mentally challenged buy an item from me, that is clearly described with measurements given in mm, but who still leaves me a neutral with the comment:

Thought it would be bigger

Flipping the argument, why should this buyer be allowed to leave potentially detrimental feedback due to a lack of their own ability to read something as simple as a piece of text, then take this information and apply it to a tape measure before buying?

As for the unpaid item process I make full use of this whenever a buyer does NOT pay.

Unfortunately ebay’s one sided system allows a buyer to prevent a non payment strike being awarded by simply entering a response which could be as basic as a full stop (.)

The whole NPB system is flawed in that regard and I also fail to see why I should not leave a non paying bidder a neg after all it’s the least they deserve for preventing a genuine buyer from ordering the same item.

Ebay need to realise that sellers are their (ebays) customers not those who buy from people who place adverts on what is (if you believe the hype) a venue.

Through misguided policies such as fee increases and feedback removal sellers will find other venues to sell their wares to the detriment of Ebay’s business.

I foresee a scenario where Ebay will become synonymous with counterfeit and bootleg items together with junk out the loft sellers.

I genuinely feel that ebay do not care at all about the “selling” experience on ebay and are ignoring sellers at their peril.

They are already removing people from message boards who have the temerity to question their arogant attitude.

Apologies if I have gone slightly off topic and thanks for your response.

]]> By: Chris Dawson http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32689 Chris Dawson Mon, 24 Mar 2008 13:49:08 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32689 You're discounting your sell through rate. If you sold 100% of your listings first time then yes, but if you take into account that a percentage of your listings will take two, three or more relists before they sell then you'll make fee savings as per the graph below. <img src="http://www.tamebay.com/wp-content/uploads/2008/02/cpsvsstr.jpg"> Also you've ignored any back end discounts that may apply. As to the feedback why are you so keen to leave a black (or red/grey) mark against your buyers name? Does it really make a difference? It certainly won't prevent them from buying from future sellers, and if they use BIN sellers don't even have the chance to cancel bids. (It's much more effective to make use of the unpaid item process issuing strikes where appropriate. ;-) ) You’re discounting your sell through rate. If you sold 100% of your listings first time then yes, but if you take into account that a percentage of your listings will take two, three or more relists before they sell then you’ll make fee savings as per the graph below.

Also you’ve ignored any back end discounts that may apply.

As to the feedback why are you so keen to leave a black (or red/grey) mark against your buyers name? Does it really make a difference? It certainly won’t prevent them from buying from future sellers, and if they use BIN sellers don’t even have the chance to cancel bids. (It’s much more effective to make use of the unpaid item process issuing strikes where appropriate. ;-) )

]]> By: Paul http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32687 Paul Mon, 24 Mar 2008 13:27:09 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32687 The fee reduction that you describe as being brilliant is a complete sham. The fact is that ebay have actually RAISED the cost of selling on ebay by raising the Final Value Fee by 2.25% at the lowest teer for sales upto £14.99 This has increased the cost to the seller on a sale of £14.99 from a Final Value Fee of £0.79 to a whopping £1.12 and increase of £0.33 Even if you allow for your excitement of the lower insertion fee, this still represents an overall rise of 2.25% in the cost of selling an item priced at £14.99 Please explain how this represents a saving. On the subject of feedback, I own a shop on ebay and have recently been given a nuetral by a buyer because they did NOT read the advert correctly, at the moment I can leave a neutral or neg to reflect the fact that the buyer is at fault. The fee reduction that you describe as being brilliant is a complete sham. The fact is that ebay have actually RAISED the cost of selling on ebay by raising the Final Value Fee by 2.25% at the lowest teer for sales upto £14.99

This has increased the cost to the seller on a sale of £14.99 from a Final Value Fee of £0.79 to a whopping £1.12 and increase of £0.33

Even if you allow for your excitement of the lower insertion fee, this still represents an overall rise of 2.25% in the cost of selling an item priced at £14.99

Please explain how this represents a saving.

On the subject of feedback, I own a shop on ebay and have recently been given a nuetral by a buyer because they did NOT read the advert correctly, at the moment I can leave a neutral or neg to reflect the fact that the buyer is at fault.

]]> By: Uncle Sam http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32147 Uncle Sam Tue, 11 Mar 2008 09:28:03 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32147 Danny - "Hi, it’s all very well saying, “Just send everything insured”. Has anyone checked out the prices being charged by the Royal Mail these days?" Yes I have - because everything sold on one of my accounts is sent via the appropriate RM insured service. I pass the costs onto my buyers & have not had a single complaint about my postage rates - I have a 4.8 DSR rating for that category on the account in question. Also, In regards to PayPal being a 'rip-off', I've recently been comparing their merchant rates to other online payment services & can't say I find them to be particularly expensive in comparison. And as I'm better off under eBays' new fees, I couldn't care less whether they were motivated by altruism, keeping shareholders happy, or any other reason. Max - I think you may be confusing it with the rule that if someone had a total feedback score of -3 their account is suspended? Danny – “Hi, it’s all very well saying, “Just send everything insured”. Has anyone checked out the prices being charged by the Royal Mail these days?”

Yes I have – because everything sold on one of my accounts is sent via the appropriate RM insured service. I pass the costs onto my buyers & have not had a single complaint about my postage rates – I have a 4.8 DSR rating for that category on the account in question.

Also, In regards to PayPal being a ‘rip-off’, I’ve recently been comparing their merchant rates to other online payment services & can’t say I find them to be particularly expensive in comparison. And as I’m better off under eBays’ new fees, I couldn’t care less whether they were motivated by altruism, keeping shareholders happy, or any other reason.

Max – I think you may be confusing it with the rule that if someone had a total feedback score of -3 their account is suspended?

]]> By: Sue Bailey http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32136 Sue Bailey Mon, 10 Mar 2008 20:03:38 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32136 <i>At one point eBay were supposed to take off anyone with 3 or more negative feedbacks in any one month. </i> When was that, Max? I've been on eBay for more than eight years now, and I've never heard of that rule. At one point eBay were supposed to take off anyone with 3 or more negative feedbacks in any one month.
When was that, Max? I’ve been on eBay for more than eight years now, and I’ve never heard of that rule.

]]> By: Max Martin http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32135 Max Martin Mon, 10 Mar 2008 19:01:21 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-32135 Feedback is necessary but eBay seems to safeguard mainly buyers and not sellers. You will find that a good percentage of negative feedbacks given by buyers are from new and with little experience buyers. At one point eBay were supposed to take off anyone with 3 or more negative feedbacks in any one month. This is not happening and some "crooks" (it goes both ways) are good for a while and - suddenly, become really dishonest. If only eBay were taking comments seriously and replying to email fast enough the feedback issues could become a safer matter. Feedback is necessary but eBay seems to safeguard mainly buyers and not sellers. You will find that a good percentage of negative feedbacks given by buyers are from new and with little experience buyers. At one point eBay were supposed to take off anyone with 3 or more negative feedbacks in any one month. This is not happening and some “crooks” (it goes both ways) are good for a while and – suddenly, become really dishonest. If only eBay were taking comments seriously and replying to email fast enough the feedback issues could become a safer matter.

]]> By: Danny http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-28205 Danny Tue, 26 Feb 2008 20:37:03 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-28205 Hi, it's all very well saying, "Just send everything insured". Has anyone checked out the prices being charged by the Royal Mail these days? Absolutely scandalous, often the postage ends up more than the item being sold. Airsure or International Signed For - are you kidding, who's going to pay that unless the item is worth a fortune? As for the recent policy changes, let's not fool ourselves. It's all about greedy eBay shareholders as usual. Factoring in the epic greed of Paypal (especially on International transactions) and the beyond-belief mess that has been made of our postal services (nothing against the lads on the ground who do the best they can but you can smell the stench of the management from here) and for sellers of certain items it's pretty much pointless trading on eBay anymore. So much hassle, so little profit. Anyway, I shut my shop and will go elsewhere and anyone else who feels like they are being milked might consider doing likewise. Only through their pockets can you ever attract the attention of eBay. Shame we can't give them feedback. Hi, it’s all very well saying, “Just send everything insured”. Has anyone checked out the prices being charged by the Royal Mail these days? Absolutely scandalous, often the postage ends up more than the item being sold. Airsure or International Signed For – are you kidding, who’s going to pay that unless the item is worth a fortune? As for the recent policy changes, let’s not fool ourselves. It’s all about greedy eBay shareholders as usual. Factoring in the epic greed of Paypal (especially on International transactions) and the beyond-belief mess that has been made of our postal services (nothing against the lads on the ground who do the best they can but you can smell the stench of the management from here) and for sellers of certain items it’s pretty much pointless trading on eBay anymore. So much hassle, so little profit. Anyway, I shut my shop and will go elsewhere and anyone else who feels like they are being milked might consider doing likewise. Only through their pockets can you ever attract the attention of eBay. Shame we can’t give them feedback.

]]> By: Mark Riley http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27631 Mark Riley Thu, 21 Feb 2008 17:19:40 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27631 Here is an alternative from Canada which is spreading globally. wwww.UsedEverywhere.com Now it isn't a direct replacement and does require some sellers to re-think their business model, but it revolves around trading locally and meeting the buyer/seller as you transact. If you look them in the eye and you don't trust them - don't deal with them. Oh and the fees are zero. Yes £0 ! Here is an alternative from Canada which is spreading globally.
wwww.UsedEverywhere.com
Now it isn’t a direct replacement and does require some sellers to re-think their business model, but it revolves around trading locally and meeting the buyer/seller as you transact. If you look them in the eye and you don’t trust them – don’t deal with them.
Oh and the fees are zero. Yes £0 !

]]> By: guy bell http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27502 guy bell Wed, 20 Feb 2008 16:20:56 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27502 Some great responses here. Has anyone ever thought lately that if you trawl sellers message boards or groups on ebay, especially the powerseller board (!), there are a LOT of unhappy sellers, myself included. OK. Its obvious that ebay will NOT listen, in fact it stopped listening to sellers a long time ago. So many people are unhappy, why cant everyone sort of get together and do something about it? I would think the damp squib that is the ebay "strike" will probably be a victim of apathy, which is a shame, but they are a multi billion dollar business, i dont think they are going to miss a weeks worth of fees, from a few sellers. There is only one way to for me. 1) Stop selling on ebay 2) Get my own website selling stuff or 3) Find a credible alternative to ebay, with plenty of buyers. I would prefer the last one, but i have looked at a few other auction sites and none has the amount of categories that ebay do, and none have the traffic. So whats a boy to do????? Is there an alternative to ebay, or will there be one, or, do you think anyone would be brave enough to build one???????? Any ideas? Some great responses here. Has anyone ever thought lately that if you trawl sellers message boards or groups on ebay, especially the powerseller board (!), there are a LOT of unhappy sellers, myself included. OK. Its obvious that ebay will NOT listen, in fact it stopped listening to sellers a long time ago. So many people are unhappy, why cant everyone sort of get together and do something about it? I would think the damp squib that is the ebay “strike” will probably be a victim of apathy, which is a shame, but they are a multi billion dollar business, i dont think they are going to miss a weeks worth of fees, from a few sellers.

There is only one way to for me. 1) Stop selling on ebay 2) Get my own website selling stuff or 3) Find a credible alternative to ebay, with plenty of buyers. I would prefer the last one, but i have looked at a few other auction sites and none has the amount of categories that ebay do, and none have the traffic.

So whats a boy to do?????

Is there an alternative to ebay, or will there be one, or, do you think anyone would be brave enough to build one????????

Any ideas?

]]> By: steve audenshaw http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27381 steve audenshaw Tue, 19 Feb 2008 16:15:36 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27381 Hi let me make this simple I have 100% feedbak on ebay but feel that ebay are taking my option away by not letting me neg a bad buyer. I spend great efforts in my listing to make sure a buyer understands my listing pointing out they have to pay from confirmed paypal account which they ignore and then proceed to threaten me with a neg if I do not send the item. I have people from other countries purchasing my items when it quite clearly states not for sale outside the uk again threats of negs then I have even had ebayers who no longer want the item and when I issue a non paying bidders they just threaten you with a neg. so why should I not be able to warn honest ebays of this. and do not forget bthat all these bad buyers leave me with fees to pay of which I only get a percentage back if I fight for it. its not a matter of retalliation but helping to keep other users informed. and I can tell you some of some bad buyers who even try mailing you outside ebay with threats and on the odd occasion threatening phone calls. what I can promise without any doubt is that my proud 100% feedback score will be full of negs after may from buyers who have been given permission to play god. what more can the seller do, at present you buy an item from me it is shipped the same day and then you demand a refund cos royal mail did not deliver it the next day. or they did not like the colour of your packaging. I should have the right to reply because ebay do not give you an easy way to sort your problems out. Hi
let me make this simple I have 100% feedbak on ebay but feel that ebay are taking my option away by not letting me neg a bad buyer. I spend great efforts in my listing to make sure a buyer understands my listing pointing out they have to pay from confirmed paypal account which they ignore and then proceed to threaten me with a neg if I do not send the item. I have people from other countries purchasing my items when it quite clearly states not for sale outside the uk again threats of negs then I have even had ebayers who no longer want the item and when I issue a non paying bidders they just threaten you with a neg. so why should I not be able to warn honest ebays of this.
and do not forget bthat all these bad buyers leave me with fees to pay of which I only get a percentage back if I fight for it. its not a matter of retalliation but helping to keep other users informed. and I can tell you some of some bad buyers who even try mailing you outside ebay with threats and on the odd occasion threatening phone calls. what I can promise without any doubt is that my proud 100% feedback score will be full of negs after may from buyers who have been given permission to play god. what more can the seller do, at present you buy an item from me it is shipped the same day and then you demand a refund cos royal mail did not deliver it the next day.
or they did not like the colour of your packaging.
I should have the right to reply because ebay do not give you an easy way to sort your problems out.

]]> By: Uncle Sam http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27197 Uncle Sam Mon, 18 Feb 2008 10:05:00 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27197 I have a suspicion I'm going to regret asking this but couldn't you just send everything insured & not give your buyers the choice of uninsured delivery? I have a suspicion I’m going to regret asking this but couldn’t you just send everything insured & not give your buyers the choice of uninsured delivery?

]]> By: ebay payapl sucks http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27182 ebay payapl sucks Mon, 18 Feb 2008 01:50:37 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27182 if royal mail had a feedback. it would be -0, if ebay had feedback it would be -300. if paypal had feedback it would be -000000 rip off. the wholelot stinks. welcome to the world of wholesalers and china world. how can uk compete with china. but like having china tesco next to uk tesco. most stuff is fake on there. old crap. and stolen. if you sell anything the company take you off anyway. crap paypal crap ebay sucks if royal mail had a feedback. it would be -0, if ebay had feedback it would be -300. if paypal had feedback it would be -000000 rip off. the wholelot stinks. welcome to the world of wholesalers and china world. how can uk compete with china. but like having china tesco next to uk tesco.

most stuff is fake on there. old crap. and stolen. if you sell anything the company take you off anyway. crap paypal crap ebay sucks

]]> By: ebay payapl sucks http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27180 ebay payapl sucks Mon, 18 Feb 2008 01:46:47 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27180 I have been on ebay for years and i believe there are 50% cranks on there buying. I am merley fedup of taking negs for royal mail losing parcels. Poeople not insuring there parcels. Paypal not covering my sales as buyers are unconfirmed. I also have 2 websites and i get non of the abuse off the buyers as i do on ebay. everyday i get emails.If i dont do this or dont respond or get it there within next hour i will neg you. ebay stinks and buyers want everything for nothing. They want you to insure and track and decline every insurance and tracking for parcels then have the cheek to ask for tracking. I hate ebay and its ebay customers. Sellers cant even claim postage fees back but get refunded every time then expect you to pay and send again free of charge. This does not happen on websites. More cranks galore welcoming to ebay. I have been on ebay for years and i believe there are 50% cranks on there buying. I am merley fedup of taking negs for royal mail losing parcels. Poeople not insuring there parcels. Paypal not covering my sales as buyers are unconfirmed. I also have 2 websites and i get non of the abuse off the buyers as i do on ebay. everyday i get emails.If i dont do this or dont respond or get it there within next hour i will neg you. ebay stinks and buyers want everything for nothing. They want you to insure and track and decline every insurance and tracking for parcels then have the cheek to ask for tracking. I hate ebay and its ebay customers. Sellers cant even claim postage fees back but get refunded every time then expect you to pay and send again free of charge. This does not happen on websites. More cranks galore welcoming to ebay.

]]> By: eBay strike will be non-event : TameBay http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27172 eBay strike will be non-event : TameBay Sun, 17 Feb 2008 22:54:15 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-27172 [...] strike by eBay sellers that is supposed to start at midnight already looks doomed to failure. Listings on the site are [...] [...] strike by eBay sellers that is supposed to start at midnight already looks doomed to failure. Listings on the site are [...]

]]> By: guy bell http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26305 guy bell Sat, 09 Feb 2008 14:03:21 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26305 .......a very interesting discussion, however its worth noting that this particular stupid move by ebay has now been reported OUTSIDE ebay, such is the level of anger and disbelief at yet another nail in the coffin for ebay. Just view the powerseller message boards to measure the anger, although with experience, ebay will NOT listen and will NOT do anything. Feedback is the cornerstone of ebay, why play with it? I am a powerseller, but i sometimes buy too. ...and yes, There have been soooooo many times that i have received items that were not up to scratch, and the seller refused to refund, but i could not leave a neg to warn others, as i would get one back. ...however as a SELLER that have been loads of times i have wanted to neg someone for not paying etc, but i cant. Personally i think feedback should be scrapped altogether. Like someone above said, amazon dont really bother with it at all, but they seem to regulate more, whereas ebay dont give a monkeys, as long as they get their fees. .......and that brings me nicely along the subject of fees. EBAY HAVE NOT LOWERED THE FEES, THEY HAVE RAISED THEM. and you dont have to have a maths degree to work that one out. They are greedy. They are just a website, why do they need to raise fees? If they didnt waste money on buying rubbish like the site stumbleupon, FOR UMPTEEN MILLION, THEY WOULD NOT HAVE TO RAISE FEES...... AAAAAAAAAAAAAAAAAARGH!!!!!!!!!!!!!!!1 :mad: …….a very interesting discussion, however its worth noting that this particular stupid move by ebay has now been reported OUTSIDE ebay, such is the level of anger and disbelief at yet another nail in the coffin for ebay. Just view the powerseller message boards to measure the anger, although with experience, ebay will NOT listen and will NOT do anything.
Feedback is the cornerstone of ebay, why play with it? I am a powerseller, but i sometimes buy too. …and yes, There have been soooooo many times that i have received items that were not up to scratch, and the seller refused to refund, but i could not leave a neg to warn others, as i would get one back. …however as a SELLER that have been loads of times i have wanted to neg someone for not paying etc, but i cant. Personally i think feedback should be scrapped altogether. Like someone above said, amazon dont really bother with it at all, but they seem to regulate more, whereas ebay dont give a monkeys, as long as they get their fees. …….and that brings me nicely along the subject of fees. EBAY HAVE NOT LOWERED THE FEES, THEY HAVE RAISED THEM. and you dont have to have a maths degree to work that one out. They are greedy. They are just a website, why do they need to raise fees? If they didnt waste money on buying rubbish like the site stumbleupon, FOR UMPTEEN MILLION, THEY WOULD NOT HAVE TO RAISE FEES……

AAAAAAAAAAAAAAAAAARGH!!!!!!!!!!!!!!!1
:mad:

]]> By: Jonathan http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26075 Jonathan Thu, 07 Feb 2008 12:24:41 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26075 The fee discounts will be hard to achieve, due to the rating system ebay uses. 5 stars is ranked as excellent and 4 is good, a seller needs 4.6 average to achieve the discounts, this is going to be very hard to achieve purely because buyers may not understand the true cost of sending a large or fragile item for instance... so how will most ebayers try to ramp up there seller ratings??? by including free P&P, but as the fees are taken from the item price and not P&P ebay will be taking a higher fee, so the end customer will lose out in the long term as sellers manage their profits and ebay will benefit as higher prices mean higher fees. The whole exercise is set to increase ebay profits and wont benefit anyone outside of ebay corp in the long term. On the issue of neg feedback for sellers, I believe it serves as a reminder to all that your dealing with another person - whom can leave an equal comment to yours, it breeds a feeling of community which is why many prefer to deal on ebay than through a normal website. However people shouldnt be discourage to leave their own thoughts and getting a neg when you've had no choice but to leave one is a bitter pill, but ebays stats prove nothing - as a lot of members that get negs and then no longer buy is probably due to the number of fraudulent ebayers that try it on then leave once a few members twig. The fee discounts will be hard to achieve, due to the rating system ebay uses. 5 stars is ranked as excellent and 4 is good, a seller needs 4.6 average to achieve the discounts, this is going to be very hard to achieve purely because buyers may not understand the true cost of sending a large or fragile item for instance… so how will most ebayers try to ramp up there seller ratings??? by including free P&P, but as the fees are taken from the item price and not P&P ebay will be taking a higher fee, so the end customer will lose out in the long term as sellers manage their profits and ebay will benefit as higher prices mean higher fees. The whole exercise is set to increase ebay profits and wont benefit anyone outside of ebay corp in the long term.

On the issue of neg feedback for sellers, I believe it serves as a reminder to all that your dealing with another person – whom can leave an equal comment to yours, it breeds a feeling of community which is why many prefer to deal on ebay than through a normal website. However people shouldnt be discourage to leave their own thoughts and getting a neg when you’ve had no choice but to leave one is a bitter pill, but ebays stats prove nothing – as a lot of members that get negs and then no longer buy is probably due to the number of fraudulent ebayers that try it on then leave once a few members twig.

]]> By: Josordoni http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26005 Josordoni Wed, 06 Feb 2008 15:36:06 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26005 Hi Mark - sorry I am not being clear here... if the item was damaged in the post, I suggest you should probably have claimed from the RM in the first place. Usually the RM want the item and packaging returned to them, so I would wait to hear from the RM before asking the buyer to return the item either to me (if I wanted to inspect it before sending it on to RM myself) or directly to RM via their freepost address. Hi Mark – sorry I am not being clear here…

if the item was damaged in the post, I suggest you should probably have claimed from the RM in the first place. Usually the RM want the item and packaging returned to them, so I would wait to hear from the RM before asking the buyer to return the item either to me (if I wanted to inspect it before sending it on to RM myself) or directly to RM via their freepost address.

]]> By: Owen http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26004 Owen Wed, 06 Feb 2008 15:19:10 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26004 I think that more of an issue is the abilty of a non payer to leave feedback at all. I sold an item, collection only. The buyer then said it was too far to come to collect. The location was in the auction. I did the UPI and got a snotty email from the buyer. I issued the neg for non payment and duly got one back along with a hammering on my DSR. I know it was that buyer because it was the only item that I'd sold on an ID that is little used for selling. What had I done wrong? I think that more of an issue is the abilty of a non payer to leave feedback at all.

I sold an item, collection only. The buyer then said it was too far to come to collect. The location was in the auction.

I did the UPI and got a snotty email from the buyer. I issued the neg for non payment and duly got one back along with a hammering on my DSR.

I know it was that buyer because it was the only item that I’d sold on an ID that is little used for selling.

What had I done wrong?

]]> By: Mark http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26000 Mark Wed, 06 Feb 2008 15:03:09 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-26000 Josordoni, I'm not the one who posted the item which got lost. They buyer posted it by normal delivery, what proof do i have it was posted in the first place? Josordoni, I’m not the one who posted the item which got lost. They buyer posted it by normal delivery, what proof do i have it was posted in the first place?

]]> By: Josordoni http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25999 Josordoni Wed, 06 Feb 2008 15:01:30 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25999 No Mark, the buyer doesn't claim against RM, you do. You are the client of RM not the buyer. No Mark, the buyer doesn’t claim against RM, you do. You are the client of RM not the buyer.

]]> By: Mark http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25998 Mark Wed, 06 Feb 2008 14:58:10 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25998 Chris, that explains my point. They shoudl claim against RM but i still get the neg feedback. Will email you now about Paypal. Chris, that explains my point. They shoudl claim against RM but i still get the neg feedback. Will email you now about Paypal.

]]> By: Chris Dawson http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25996 Chris Dawson Wed, 06 Feb 2008 14:49:12 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25996 Hi Mark, if they buyer has returned an item to you and it's lost in the post they should really claim from the Royal Mail just as you could have done should they lost an item you sent out. On the seperate feedback scores eBay already have that - pick any item from any seller and click their feedback score. It'll take you to their feedback as a seller excluding their buying feedback :-) Feel free to email me re the PayPal complaint - chris at tamebay dot com Hi Mark, if they buyer has returned an item to you and it’s lost in the post they should really claim from the Royal Mail just as you could have done should they lost an item you sent out.

On the seperate feedback scores eBay already have that – pick any item from any seller and click their feedback score. It’ll take you to their feedback as a seller excluding their buying feedback :-)

Feel free to email me re the PayPal complaint – chris at tamebay dot com

]]> By: Mark http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25995 Mark Wed, 06 Feb 2008 14:42:37 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25995 Cheers but the idea of EBAY is to make things untricky and as risk free as possible. It was the post who damaged it so why should my feedback score be affected as a seller. Maybe Ebay should have feedback scores for items bought and items sold?, this way users get a better idea whether your a good buyer or seller? Am i allowed to post a major complaint i have about PAYPAL on this blog ???????? It's a good one :razz: Cheers but the idea of EBAY is to make things untricky and as risk free as possible. It was the post who damaged it so why should my feedback score be affected as a seller. Maybe Ebay should have feedback scores for items bought and items sold?, this way users get a better idea whether your a good buyer or seller?
Am i allowed to post a major complaint i have about PAYPAL on this blog ???????? It’s a good one :razz:

]]> By: Josordoni http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25994 Josordoni Wed, 06 Feb 2008 14:36:38 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25994 tricky one... but if the item was worth more than a tenner, I would say make sure your buyer sends back by a registered method (you will be refunding them their return postage anyway as it is damaged, won't you :grin: ) and if it is worth less than a tenner, refund regardless and put it down to PR... tricky one…

but if the item was worth more than a tenner, I would say make sure your buyer sends back by a registered method (you will be refunding them their return postage anyway as it is damaged, won’t you :grin: ) and if it is worth less than a tenner, refund regardless and put it down to PR…

]]> By: Mark http://tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25990 Mark Wed, 06 Feb 2008 14:27:41 +0000 http://www.tamebay.com/2008/02/ebay-seller-strike-in-the-uk-news.html#comment-25990 :mrgreen: :mrgreen:

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