Hi Abs, I use SMP but not very much, certainly not to track unsold items hence it currently has literally hundreds of unsold items sat there. Some have been relisted, some haven’t, regardless I haven’t a clue and I don’t actually know if the item has sold or not, nor whether there were multiple bids/BINs on the item in question.

As for calling someone who has allowed their account to be hacked… to be perfectly honest I don’t have the time nor the inclination to identify who the hell they are.

I just think it’s piss poor service from eBay not to at least have the courtesy of letting me know which item it is so that I can at least get my fees back.

this has happened to me before! basically the item in question will drop into your unsold item in SMP, so you just need to work out which one ( i know it would be so much handier to have item number), if it doesnt stand out str8 away, a simple call to PS support line will sort that out.

as the bidders account was hacked into they will be fearful of receiving a neg from the seller too, so i found a quick call to user in question clears up that fear of any neg and a upi can be refunded without hassle, also i believe if a neg is left eBay will consider removing it as the acc was hacked into. just my thoughts, but i do argee with you eBay really needs to give us more info on this and they need to tidy up the potential repurcussions that something like this can cause. anyways keep up the great work.

Abs