Comments on: eBay UK introduce total price searching

By: Spainair sell off flights on eBay : TameBay

Spainair sell off flights on eBay : TameBay — Wed, 20 Feb 2008 19:43:40 +0000

[...] include the applicable taxes or commissions.” eBay have other initiatives to encourage price transparency, so that element seems likely to lead to trouble if buyers have to pay much more than the hammer [...]

By: PERRY

PERRY — Wed, 30 Jan 2008 17:00:43 +0000

hi,

whilst all in favour of striving to provide best service to the buyer and value for money too, there are some aspects of the newly introduced system that are of concern.

for example;

buyers will be able to view supposed ”best price” first in search mode, with pnp included.

this will disadvantage sensible responsible sellers that only offer the more expensive recorded delivery/signed for mail option, with tracking number.

however, under paypal terms and conditions, the seller will not be covered for compensation and a refund to the buyer is automatic when items are claimed to have gone missing, without recorded delivery & tracking number employed/provided.

this in effect means the seller is disadvantaged in ebay search, if they do use best practice more expensive postage. But, disadvantaged by paypal if they don’t.

at the very least, ebay should make a real effort to inform buyers that cheap postage does not always mean the best deal and service.

By: Nick Talley

Nick Talley — Wed, 30 Jan 2008 13:03:58 +0000

I will wait & see Sue. It would not be surprised if it ended up default one day.

I will be looking into this though

“Iâ€™d also like to know if it would be possible to game this new system by putting â€œfree P&P if you collectâ€ as the first option on all your listings.”

By: Sue Bailey

Sue Bailey — Wed, 30 Jan 2008 10:25:47 +0000

Nick, I’ll reiterate: total price isn’t default anywhere, and isn’t set to be either. Most buyers don’t even know how to change the default search sorting. Very few will use this. I don’t think you have much to worry about and it certainly would not (and will not) encourage me to rethink a successful postage pricing.

By: Nick Talley

Nick Talley — Wed, 30 Jan 2008 09:44:59 +0000

I am very unhappy about the total price searching option. Let me explain.

For many years we have offered our customers free shipping on additional posters. They pay a fair shipping price on the 1st item and then any amount of additional items ship free.

The new search does not take this into account.

I have tried it on a number of our listings and we feature lower than a competitor that offers no shipping discount for multiple items.

The upshot of this will mean that we will have to reduce our initial shipping charge but then charge a reduced amount for additional items.

This will make it more expensive for my customers and may ultimately effect my DSR rating in a negative way.

The customer will lose and so will we.

By: whirly

whirly — Tue, 29 Jan 2008 14:44:05 +0000

By: northumbrian

northumbrian — Tue, 29 Jan 2008 14:37:25 +0000

well bugger me,
guess who is now going to leave feedback on payment,
I am now going to guilt trip and emotionaly blackmail buyers, so they feel bad about leaving negative rather than keep it hostage

By: whirly

whirly — Tue, 29 Jan 2008 14:25:06 +0000

according to a pink chap, UK announcement within the hour

By: northumbrian

northumbrian — Tue, 29 Jan 2008 14:06:42 +0000

cor wow the end of my crusade is in sight

looks as I will now never leave feedback at all !never mind in return to feedback received

By: Sue Bailey

Sue Bailey — Tue, 29 Jan 2008 13:32:19 +0000

I’d just like to remind everyone that the UK announcement has not yet been made.