Comments on: eBay encourage buyers to file PayPal claims http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html eBay & ecommerce made easy Mon, 13 Feb 2012 00:17:43 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: Blighty http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24515 Blighty Sun, 20 Jan 2008 07:44:46 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24515 Words .... Fail .... Me .... Words
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Fail
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Me
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]]> By: Sue Bailey http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24498 Sue Bailey Sat, 19 Jan 2008 21:16:02 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24498 If they wanted to deal with "is there a problem?" on the feedback page, of course the obvious thing to do would be to make it an "email your seller" link. Or is that too easy? :roll: If they wanted to deal with “is there a problem?” on the feedback page, of course the obvious thing to do would be to make it an “email your seller” link.

Or is that too easy? :roll:

]]> By: northumbrian http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24496 northumbrian Sat, 19 Jan 2008 21:14:43 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24496 I dont like it, but i know I will have to live with it, ebays buyer slanted ethos is quite obvious and if it keeps buyers buying, I will learn to love it I dont like it, but i know I will have to live with it,

ebays buyer slanted ethos is quite obvious and if it keeps buyers buying, I will learn to love it

]]> By: Louise http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24493 Louise Sat, 19 Jan 2008 19:18:48 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24493 Two words. Nail, coffin. Two words. Nail, coffin.

]]> By: Sue Bailey http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24492 Sue Bailey Sat, 19 Jan 2008 18:36:08 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24492 From my experience, I don't think this will stop those people - people who are going to file disputes out of the blue will still continue to do it. After all, they'll need to be on the feedback screen to see it - so maybe they were just going to neg you, and now they'll start a dispute as well? :-D I'm concerned about the people who'll see the link, click it to see what it is, think "hmm, this wasn't signed for was it", and file the dispute "to see what happens". It can put an idea in people's heads that wasn't there before. In any case, I'm not sure we need to make up scenarios: the point is that the link shouldn't be there!! From my experience, I don’t think this will stop those people – people who are going to file disputes out of the blue will still continue to do it. After all, they’ll need to be on the feedback screen to see it – so maybe they were just going to neg you, and now they’ll start a dispute as well? :-D

I’m concerned about the people who’ll see the link, click it to see what it is, think “hmm, this wasn’t signed for was it”, and file the dispute “to see what happens”. It can put an idea in people’s heads that wasn’t there before.

In any case, I’m not sure we need to make up scenarios: the point is that the link shouldn’t be there!!

]]> By: Jade http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24491 Jade Sat, 19 Jan 2008 18:31:05 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24491 Well I guess if someone intentionally set out to pull some kind on INR or similar stunt, then they wont need ebay to make it easier for them as they will be already familiar with the process. I'm worried about the people who may have received something that was damaged in the post and rather than bother to contact us, would simply file some kind of dispute simply because all they have to do is a click few well placed links. It won't help foster cordial relationships if you are on the receiving end of an unfair dispute that could have been settled by a quick email or phone call. Well I guess if someone intentionally set out to pull some kind on INR or similar stunt, then they wont need ebay to make it easier for them as they will be already familiar with the process. I’m worried about the people who may have received something that was damaged in the post and rather than bother to contact us, would simply file some kind of dispute simply because all they have to do is a click few well placed links. It won’t help foster cordial relationships if you are on the receiving end of an unfair dispute that could have been settled by a quick email or phone call.

]]> By: Sue Bailey http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24487 Sue Bailey Sat, 19 Jan 2008 17:08:11 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24487 It's not just the lazy peeps, Jade: it's the dishonest peeps. We *all* have something to fear as sellers from this bit of nonsense. It’s not just the lazy peeps, Jade: it’s the dishonest peeps. We *all* have something to fear as sellers from this bit of nonsense.

]]> By: Jade http://tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24486 Jade Sat, 19 Jan 2008 17:06:16 +0000 http://www.tamebay.com/2008/01/ebay-encourage-buyers-to-file-paypal-claims.html#comment-24486 I have to say that this is poor on ebays behalf, I have nothing to fear as a seller, as so far I have always done everything I can and more to satisfy customers. What worries me is that some lazy peeps, will now automatically start disputes, simply because ebay have made it easier than to simply open a dialogue. This is a little worrying. I have to say that this is poor on ebays behalf, I have nothing to fear as a seller, as so far I have always done everything I can and more to satisfy customers. What worries me is that some lazy peeps, will now automatically start disputes, simply because ebay have made it easier than to simply open a dialogue. This is a little worrying.

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