eBay Tips 2008: That’s all folks.

January 31, 2008

Thanks very much for giving me the chance to spout off every day for a month about eBay and ecommerce and the like. Thanks, especially, for the comments and conversations that have taken place. It has been fascinating to read the views… Read more

Written by Dan Wilson · Filed Under Featured | 15 Comments 

My new shop design : an update

January 31, 2008

Yesterday I received an email from Frooition regarding my new shop design. The anticipated start date for your work is the 7th of February. You can expect a design preview for you to review 4-5 business days later.Frooition are busy, which is good,… Read more

Written by Sue Bailey · Filed Under Featured | 7 Comments 

Tazbar seize the day

January 31, 2008

I’ve just received an email from Tazbar: they’re obviously keen to grab the business of any disaffected eBay sellers while they can: Search results are not affected by any form of hierarchy based on seller feedback. … Every seller can benefit from… Read more

Written by Sue Bailey · Filed Under News | 8 Comments 

MarkDown Manager error identified

January 31, 2008

Back in December we wrote about an apparent bug in MarkDown Manager that was double discounting items on sale. Today a cause has been identified which appears to be the likely culprit for many if not all instances of the discounted pricing. If an… Read more

Written by Chris Dawson · Filed Under News | Comments Off 

HMRC self assessment website down

January 31, 2008

On the last day for submitting and paying tax returns for the 2006-2007 financial year the HMRC self assessment website has crashed! It simply displays a message “The Self Assessment on line system is temporarily unavailable to some customers. We… Read more

Written by Chris Dawson · Filed Under News | 5 Comments 

Television ChannelAdvisor

January 31, 2008

There are outbreaks of video happening all over the place, and now ChannelAdvisor UK have released their first video newsletter…. Read more

Written by Sue Bailey · Filed Under News | 6 Comments 

More on PayPal expanded Seller Protection

January 31, 2008

Firstly the best news of all – PayPal expanded Seller Protection will be FREE. Yes, cynical as I am when I first posted PayPal had stated that they’d “offer” expanded Seller Protection to PowerSellers in the UK, US, Canada Hong Kong first, by… Read more

Written by Chris Dawson · Filed Under News | 6 Comments 

eBay Tips 2008: Marketing Off-eBay

January 30, 2008

Whether or not you take any trading off-eBay, there is a potentially huge opportunity for you in taking some of your marketing away from eBay. 10% of the UK’s internet traffic settles on eBay. But 90% of it is buzzing elsewhere. You might be simply… Read more

Written by Dan Wilson · Filed Under Featured | 6 Comments 

VAT-reg sellers must include tax in listing prices

January 30, 2008

File this under “about time too”. Until now, VAT-registered sellers have been able to choose whether they included VAT in their prices, or added it on afterwards. No more. If you’re VAT registered, and therefore must charge VAT on the items you… Read more

Written by Sue Bailey · Filed Under News | 10 Comments 

eBay Netherlands cut Store FVFs

January 30, 2008

Having waded my way through the UK and US multi-page fee change notices yesterday, I have a certain amount of affection for the brevity of the Dutch today. In essence: eBay Netherlands has been and remains cheap in comparison with other eBay sites,… Read more

Written by Sue Bailey · Filed Under News | 5 Comments 

eBay Switzerland levels auction insertion fees

January 30, 2008

Because it’s not just about the UK and the US… eBay Switzerland yesterday announced changes to their pricing structure. From 20th February, insertion fees for all auctions, no matter what the start price, will be CHF0,10. For start prices of… Read more

Written by Sue Bailey · Filed Under News | Comments Off 

Is JD worth $25million?

January 30, 2008

While eBay sellers spend the morning counting pennies to see if we’re better off or worse, Valleywag asks the question that really matters. Some quick numbers: • $900,000 annual salary • $1,125,000 “target annual incentive bonus”… Read more

Written by Sue Bailey · Filed Under News | 2 Comments 

PayPal to offer better seller protection

January 30, 2008

PayPal have stated in the near future sellers will be able to ship to any address confirmed or otherwise and qualify for seller protection. Unconfirmed addresses which in the past made seller protection invalid, would no longer exclude sellers from… Read more

Written by Chris Dawson · Filed Under News | 19 Comments 

eBay Tips 2008: Classifieds and Comparison Shopping

January 29, 2008

As I’ve written before in this series, there was a time when there was just eBay when it came to individuals selling online. But now the scene is more fragmented. Buyers are changing their habits and willing to buy using different formats and… Read more

Written by Dan Wilson · Filed Under Featured | 2 Comments 

eBay Express UK to close

January 29, 2008

Easy to miss amongst other higher-profile announcements today, and because it’s not actually linked from the main annoucements page, is the sad news of the demise of eBay Express. The writing on the wall for Express appeared during last week’s… Read more

Written by Sue Bailey · Filed Under News | 6 Comments 

Feedback changes in 2008

January 29, 2008

There are five key areas that feedback will be changing in the next few monthsRepeat feedback From February when a customer demonstrates they’re happy with your service by returning to purchase again from you it’ll be reflected in your feedback… Read more

Written by Chris Dawson · Filed Under Featured | 53 Comments 

eBay announce UK fee changes

January 29, 2008

Here you go, people – the UK details we’ve been waiting for. Business registration required for PowerSellers Firstly, the simple bit: as we expected, PowerSellers will be required to upgrade their accounts to business registration. It is a… Read more

Written by Sue Bailey · Filed Under News | 53 Comments 

Why eBay are making changes

January 29, 2008

eBay have today announced a raft of changes, which will affect every buyer and seller on the site. From fees to feedback to search, in a few months time the way we trade on eBay will feel very different from today. eBay have for ten years been… Read more

Written by Chris Dawson · Filed Under Featured | 2 Comments 

eBay UK introduce total price searching

January 29, 2008

eBay UK have just announced the introduction of two new search sort criteria: “Price + P&P: Lowest First” and “Price + P&P: Highest First”. These, as you might guess, sort listings by total price including postage. The… Read more

Written by Sue Bailey · Filed Under News | 25 Comments 

Feedback: some more thoughts

January 29, 2008

On the internet, reputation is everything. Buyers want to know that merchants are trustworthy, and merchants want to demonstrate their trustworthiness. If someone’s had bad service, it’s easy for them to disseminate their bad opinion to anyone who… Read more

Written by Sue Bailey · Filed Under Featured | 1 Comment 

eBay webcast details for tomorrow

January 28, 2008

Auctionbytes have details of the ecommerce forum webcast tomorrow, at which eBay are widely expected to be making some big announcements. (9am Eastern is 2pm GMT.) Many thanks to Ina for the heads-up…. Read more

Written by Sue Bailey · Filed Under News | 7 Comments 

eBay Tips 2008: Other Marketplaces and Channels

January 28, 2008

It’s totally right and natural for any eBay seller to want to find profits and growth in other marketplaces. However, it’s at that point that many draw a blank. There has been a tendency for new sites to seek to become the ‘eBay killer’ with a… Read more

Written by Dan Wilson · Filed Under Featured | 4 Comments 

eBay bidding “saves buyers billions”

January 28, 2008

A new study has shown that eBay buyers save billions buying on the site. The independent research by two statisticians from the University of Maryland’s Robert H. Smith School of Business measures the difference between highest bids and actual… Read more

Written by Sue Bailey · Filed Under News | 4 Comments 

PayPal acquire FraudSciences

January 28, 2008

PayPal has acquired FraudSciences for just under $170,000,000 in cash, FraudSciences are a privately held Israeli company with expertise in online risk tools. Their technology differentiates between real and fraudulent transactions with supposed… Read more

Written by Chris Dawson · Filed Under News | 3 Comments 

UK based schuhstore top 100,000 feedback

January 28, 2008

Schuh, the well known high street brand for fashion footwear have just topped 100,000 feedback on eBay. From 1st February 2005, just under three years ago, when they opened their eBay ID, schuhstore have received over 194,000 unique feedbacks and… Read more

Written by Chris Dawson · Filed Under News | 3 Comments 

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