Comments on: Skype cancel your 0207 SkypeIn numbers

By: Danny Seal

Danny Seal — Wed, 28 Nov 2007 19:07:44 +0000

Just moved my number to voipfone fantastic customer service really helpful and its only costing me Â£1.99 a month to keep my number with them

Voipfone have defiantly saved my ass i have just had 3 vans sign written with my 0207 number.

voipfone have also published a page with full details http://www.voipfone.co.uk/skype or 08005200949.

By: Joe Wein

Joe Wein — Tue, 27 Nov 2007 03:54:05 +0000

You wrote:
“Voicemail is *always* free with a SkypeIn number.”

That used to be so, but is no longer the case. Now you pay $20 for 12 months, on top of the $60 for SkypeIn. Voicemail is included in SkypePro (which costs $3/month), but if you buy SkypeIn and don’t sign up for either Pro or Voicemail you won’t get a voice mailbox.

By: Voipfone

Voipfone — Mon, 26 Nov 2007 22:41:06 +0000

Gamma Telecom are the true owners of the number ranges.

Gamma rented the numbers to another operator, who then rented to Skype.

If you port to Voipfone then the number would be rented from Gamma to Voipfone then Voipfone straight to the end user. Its likely Vonage are doing the same.

By: Grant

Grant — Sun, 25 Nov 2007 23:09:35 +0000

I will be porting my number as it looks like the only way I can keep it. Once I have ported my number I will not be using Skype again!

By: Chris Dawson

Chris Dawson — Sun, 25 Nov 2007 22:47:11 +0000

So why can’t Skype (continue) to rent it???? Probably money!

By: Colin Newman

Colin Newman — Sun, 25 Nov 2007 20:42:29 +0000

If the number can be ported to voipfone or vonage, who will they be renting it from? Must be the same people as Skype – so why can’t Skype (continue) to rent it from them?

By: Voipfone

Voipfone — Sat, 24 Nov 2007 02:00:05 +0000

Voipfone can also port these numbers over.

Just drop an email over to support@voipfone.co.uk for more information.

By: Chris Dawson

Chris Dawson — Fri, 23 Nov 2007 16:37:27 +0000

Hi Jo, and thanks for that information. You’ve been a fantastic help to anyone who relies on their number for business and needs to keep it

By: Jo

Jo — Fri, 23 Nov 2007 16:11:01 +0000

Thought you might like to know that you can keep your existing number by migrating it over to Vonage. Vonage has published a free helpline (0808 178 9617) for any unhappy Skype customers who want to move.

Vonage works differently to Skype in so far as you sign up to a monthly call plan but there’s no contract and no catch. Vonage call plans start from Â£5.99/month for unlimited calls to UK and Ireland landline calls and Â£7.99 for international call packages.

Definitely worth considering!

By: Sen

Sen — Thu, 22 Nov 2007 22:12:19 +0000

I renewed the 0207 number that I had for just over a year just 11 days ago and had more stationery printed at a cost of over Â£200. I complained over 24 hours ago, but have received no reply. (1) If according to their blog response, they knew of this potential situation some time ago, why didn’t they at least warn you when renewing recently (2) Having renewed 11 days ago, the offer of 12 months Skype in represents just 11 days subscription – 14 Euro cents (3) Be warned, these numbers don’t appear to work as fax forwards to a VoIP based fax to email service.

By: Chris Dawson

Chris Dawson — Thu, 22 Nov 2007 18:32:02 +0000

Skype have now issued a public statement on their blog.

By: Dave

Dave — Thu, 22 Nov 2007 10:34:35 +0000

Skype are very careful not to let anyone have their contact details as they don’t want to be dealing with people directly. But their PR contact has their details available for all in case you have any problems.

Check the entry on my site about this for their Skype mailing address and phone number.

By: mike

mike — Thu, 22 Nov 2007 10:10:54 +0000

I’m really annoyed by this – I’ve been using my SkypeIn number for over 2 years to run my business from.

Does anyone have a phone number for Skype customer services? I want to ring them up and speak to them in person.

By: Mark

Mark — Thu, 22 Nov 2007 09:14:25 +0000

And there was me thinking about getting Skype…

Is this a group corporate ethos where change is dumped on the customer with no regard to their needs?

You do wonder

By: Dave

Dave — Thu, 22 Nov 2007 05:33:27 +0000

Shocking behaviour from Skype, and as a member of SkypeIn since day 1, it’s awful the way they are treating customers just because of some tiff or to save a little money. Once again the customers are being left in the lurch by big business deals. They are not even going to compensate you for months lost on your SkypeIn account.

By: Sue Bailey

Sue Bailey — Thu, 22 Nov 2007 00:23:58 +0000

I’m meant to pay to renew my 0208 next week: I dunno whether to do it now or not. Seeing as Skype seem to have no control over the numbers they sell, I wonder exactly what I’m paying for now.

By: Paul

Paul — Thu, 22 Nov 2007 00:09:11 +0000

What a total disaster. As noted above will I trust Skype again, nope. I use another service for a London number and they will be getting more of my business in future. I’m sure I’ll still used them outbound, but will be more selective on who I use for inbound. Not happy.