June 2007

Great changes to Shops pages

A subtle but rather good change to eBay Shops’ pages I noticed this morning: postage prices have now appeared alongside all items. Anything that makes buyer’s lives easier has to be a good thing, though in a perfect world, I’d like to see a little icon alongside the postage price to indicate that postage discounts [...]

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eBay ask for patience after the flood

With many areas of the UK having been affected by flooding this week, this afternoon eBay have asked buyers to be patient “during what is a difficult time for many sellers, and allow a little longer than you normally would for delivery”. Sellers have also been asked to “take the initiative” and keep buyers informed [...]

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Ask Dan : bringing users to your auction site

Dan Wilson, author of “Make Serious Money on eBay UK and Beyond“, online community expert and ex-Community Manager of eBay UK, hosts the first of his “Ask Dan” feature on eBay. If you have a question about buying or selling on eBay, post your question on the “Ask Dan” thread in the TameBay forum and [...]

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Police tell me this isn't happening!

A current court case has thrown up an eBay policy which clearly isn’t working. A depot manager was pulled over in his car by men posing as police officers, then his wife and children were also kidnapped by more “police officers”. £53m was then stolen from the Securitas depot in Kent where he worked. The [...]

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How to catch a Romanian fraudster

eBay have revealed some of the ways they targetted Romanian fraudsters who attempted to perpetrate fraud on eBay buyers. Matt Henley, a member of eBay’s US-based Fraud Investigations Team, spoke about the three year long campaign during a two-day conference on online fraud in Sydney, Australia: he said “a huge percentage of the fraud we [...]

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Friends Reunited by Paypal

Friends Reunited has become the latest website to take payments by Paypal. Their 18 million members, signed up to trace old school and college friends, can now pay their subscriptions with Paypal as well as with credit card. Friends Reunited spokesman Jonathan Clark said, “We are focused on providing the safest online environment for our [...]

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The perfect photo for eBay listings

“You can close your mouth now, madam.” It’s a brave man who says that to Sue, but I was as amazed as she was during a demo at eBay Live in Boston: Fluid Mask from Vertus is one of the most stunning Photoshop plugins I’ve ever seen. They say a picture’s worth a thousand words, [...]

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New item specifics in Collectables categories

We’re hearing from a number of collectables’ sellers that item specifics have suddenly appeared in their categories on eBay UK. There’s been no announcement about this: stamps’ and postcards’ categories are definitely affected. Some sellers appear to be largely in favour, while others are deeply unhappy about what they say are inappropriate categorisations. All, however, [...]

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Good morning, Vietnam!

Vietnam becomes the 38th country to have its own eBay site, as eBay.vn was launched in Hanoi this morning. According to Sam McDonagh, Director of eBay Southeast Asia, the first Vietnamese eBayers registered to use the global site in 1998. The Vietnamese Trade Ministry have already expressed their enthusiasm for the project, as Tran Huu [...]

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Testing Paypal's new look

eBay have been doing a fair amount of site redesign recently, and now it seems it’s Paypal’s turn for a fresh look, and they’re looking for your input. The Paypal site now sports a link at the top to take you to the beta version of the new site, from where you can provide feedback [...]

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