Comments on: The reality of the loss of eBay.com visibility http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html eBay & ecommerce made easy Mon, 13 Feb 2012 01:13:03 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: ChannelAdvisor vs Marketworks war is over : TameBay http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-12479 ChannelAdvisor vs Marketworks war is over : TameBay Wed, 12 Sep 2007 14:48:11 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-12479 [...] In recent years Marketworks product offering has resulted in them losing customers to ChannelAdvisor. Reasons given have been the inability to list on multiple eBay sites and handle multiple eBay user IDs. Marketworks customers should find an easy migration path to ChannelAdvisor products in the future. Even for those loyal to Marketworks, long term the acquisition could be a blessing in disguise, as more sophisticated solutions open up new selling opportunities. [...] [...] In recent years Marketworks product offering has resulted in them losing customers to ChannelAdvisor. Reasons given have been the inability to list on multiple eBay sites and handle multiple eBay user IDs. Marketworks customers should find an easy migration path to ChannelAdvisor products in the future. Even for those loyal to Marketworks, long term the acquisition could be a blessing in disguise, as more sophisticated solutions open up new selling opportunities. [...]

]]> By: Chris Dawson http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-4129 Chris Dawson Wed, 23 May 2007 16:58:42 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-4129 I had a call today from someone I met at eBay University in Coventry. They're in the process of setting up a new business to retail across multiple venues and signed up with Marketworks on the basis that they need listing management services. Having paid Marketworks initial fees they have now discovered that they can't list on multiple sites across Europe and are meeting with ChannelAdvisor tomorrow. Marketworks really need to get their act together on this issue if they want to be seen as a serious player in the auction management arena. To limit your clients to selling on one eBay site only is insane! I had a call today from someone I met at eBay University in Coventry. They’re in the process of setting up a new business to retail across multiple venues and signed up with Marketworks on the basis that they need listing management services. Having paid Marketworks initial fees they have now discovered that they can’t list on multiple sites across Europe and are meeting with ChannelAdvisor tomorrow.

Marketworks really need to get their act together on this issue if they want to be seen as a serious player in the auction management arena. To limit your clients to selling on one eBay site only is insane!

]]> By: Finding it on eBay should be easy : TameBay http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-3772 Finding it on eBay should be easy : TameBay Thu, 17 May 2007 14:31:24 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-3772 [...] Sellers are concerned over lost visibility on eBay.com, the thorny issue of Shop Inventory Format listings - the highest fees with the lowest visibility since they were introduced and traffic to shops down with eBay dropped from Google Search results. eBay are examining the finding experience and how to introduce smarter technology to assist buyers. Item specifics are a great way to give a buyer instant information regarding a listing once they click on it - I’m not convinced it’s the best way for a buyer to find a product in contrast to more in-depth categories enabling buyers to drill down to the type of product they’re looking for. [...] [...] Sellers are concerned over lost visibility on eBay.com, the thorny issue of Shop Inventory Format listings – the highest fees with the lowest visibility since they were introduced and traffic to shops down with eBay dropped from Google Search results. eBay are examining the finding experience and how to introduce smarter technology to assist buyers. Item specifics are a great way to give a buyer instant information regarding a listing once they click on it – I’m not convinced it’s the best way for a buyer to find a product in contrast to more in-depth categories enabling buyers to drill down to the type of product they’re looking for. [...]

]]> By: Red http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-3089 Red Fri, 04 May 2007 14:59:21 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-3089 I have almost ceased all my ebay dealing and moved to a website with ad words and shopping comparison. eBay is not a place for real sellers anymore. Its someone to get rid of your junk. I have almost ceased all my ebay dealing and moved to a website with ad words and shopping comparison. eBay is not a place for real sellers anymore. Its someone to get rid of your junk.

]]> By: Randy Smythe http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2829 Randy Smythe Sun, 29 Apr 2007 19:30:45 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2829 I agree with Mountie's post. Sellers need to look to other marketplaces and their own websites for growth. Use eBay to list product that moves well like surplus, end of life, out of season product that even if you sell at a large discount there is sufficient margin to make a profit. I agree with Mountie’s post. Sellers need to look to other marketplaces and their own websites for growth. Use eBay to list product that moves well like surplus, end of life, out of season product that even if you sell at a large discount there is sufficient margin to make a profit.

]]> By: Eddie http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2778 Eddie Sun, 29 Apr 2007 07:31:53 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2778 Shifting sands ! At one time, sellers owned the customers, now the move is towards the originating website to own the customer, look at Google Products, Amazon etc, who will offer other items, which in most cases will not be from the same vendor. So the moral is start to keep own your customers - any way you can, use eBay as a source to find your customers, then do all you can to keep them, because one day they may not be your customers but eBays! Shifting sands !

At one time, sellers owned the customers, now the move is towards the originating website to own the customer, look at Google Products, Amazon etc, who will offer other items, which in most cases will not be from the same vendor.

So the moral is start to keep own your customers – any way you can, use eBay as a source to find your customers, then do all you can to keep them, because one day they may not be your customers but eBays!

]]> By: Mountie http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2732 Mountie Sat, 28 Apr 2007 14:37:58 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2732 Hi Andy Sadly I am of the opinion that there will never be another eBay. Whilst specialist sites may (and do) prosper a general auction site is unlikely to appear that gains enough momentum, and of course would buyers be willing to log on to two generalised auctions sites to search for goods? I believe once sellers get to a certain size and need to expand they should look to their own website and consider driving their own traffic using eBay as a smaller percentage of their overall gross sales and profit. It's a great way to start a business, but in all honesty probably not a great way to build a large online sales operation in the longer term. I wouldn't suggest abandoning eBay altogether, I don't envisage a viable alternative, but instead of being your main source of revenue it should be a decreasing share of your business. Consider using eBay to shift end of line, last seasons stock and to liquidate returned, surplus and damaged stock, with your own website for the majority of sales. That's not possible until you're large enough to be able to invest in driving your own traffic, but if you want to grow it should be your ultimate goal. Hi Andy
Sadly I am of the opinion that there will never be another eBay. Whilst specialist sites may (and do) prosper a general auction site is unlikely to appear that gains enough momentum, and of course would buyers be willing to log on to two generalised auctions sites to search for goods?

I believe once sellers get to a certain size and need to expand they should look to their own website and consider driving their own traffic using eBay as a smaller percentage of their overall gross sales and profit. It’s a great way to start a business, but in all honesty probably not a great way to build a large online sales operation in the longer term.

I wouldn’t suggest abandoning eBay altogether, I don’t envisage a viable alternative, but instead of being your main source of revenue it should be a decreasing share of your business. Consider using eBay to shift end of line, last seasons stock and to liquidate returned, surplus and damaged stock, with your own website for the majority of sales. That’s not possible until you’re large enough to be able to invest in driving your own traffic, but if you want to grow it should be your ultimate goal.

]]> By: Andy http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2711 Andy Sat, 28 Apr 2007 09:38:10 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2711 The loss of US Visibility has affected our sales considerable. We were still adjusting to the changes in shop fees and visibility when bam ebay hit us with another set of problems. I really don’t understand why ebay seems determined to eliminate UK shop sellers. We are actively looking at other selling options, and will switch if we find one. We can only hope that a viable alternative in on a drawing board somewhere and that a serious contender can challenge ebays stranglehold. I’m not really someone that goes in for protesting, but I can’t help but think that as a significant part of the overall ebay selling strategy we could apply some pressure. Any thoughts? The loss of US Visibility has affected our sales considerable. We were still adjusting to the changes in shop fees and visibility when bam ebay hit us with another set of problems. I really don’t understand why ebay seems determined to eliminate UK shop sellers. We are actively looking at other selling options, and will switch if we find one. We can only hope that a viable alternative in on a drawing board somewhere and that a serious contender can challenge ebays stranglehold. I’m not really someone that goes in for protesting, but I can’t help but think that as a significant part of the overall ebay selling strategy we could apply some pressure. Any thoughts?

]]> By: Nick Talley http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2675 Nick Talley Fri, 27 Apr 2007 23:37:32 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2675 Hi James, point taken but it is not easy to vote with your feet if you have no legs ;-) Sorry for the metaphor but there is not really any viable competition to eBay at the moment. We are having some success with Amazon but it dos not compare with our past eBay sales. Hi James, point taken but it is not easy to vote with your feet if you have no legs ;-)

Sorry for the metaphor but there is not really any viable competition to eBay at the moment. We are having some success with Amazon but it dos not compare with our past eBay sales.

]]> By: James http://tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2669 James Fri, 27 Apr 2007 22:52:24 +0000 http://www.tamebay.com/2007/04/the-reality-of-the-loss-of-ebaycom-visibility.html#comment-2669 eBay management have a long history of introducing substancial changes without prior widespread consultation with buyers or sellers. They introduce new features that slow the site or cripple existing features that buyers and sellers have come to rely on. Our only option is to vote with our feet (or set up a website and use eBay to 'buy' customers and eyeballs. eBay management have a long history of introducing substancial changes without prior widespread consultation with buyers or sellers. They introduce new features that slow the site or cripple existing features that buyers and sellers have come to rely on. Our only option is to vote with our feet (or set up a website and use eBay to ‘buy’ customers and eyeballs.

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