Comments on: Surprise fees for Nochex buyers http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html eBay & ecommerce made easy Sat, 20 Mar 2010 13:32:47 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Sue Bailey http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32798 Sue Bailey Tue, 25 Mar 2008 18:11:08 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32798 I'm not trying to justify it; I'm saying that it was in the user agreement when you signed up. I thought that was what I said; perhaps I and Nochex should have been clearer :roll: I’m not trying to justify it; I’m saying that it was in the user agreement when you signed up. I thought that was what I said; perhaps I and Nochex should have been clearer :roll:

]]> By: Jon http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32797 Jon Tue, 25 Mar 2008 18:08:33 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32797 Biddy - are you trying to justify the £5 per quarter charge for account inactivity? I can't see how anyone can argue this is anything but robbery, whether it is in the T&Cs or not. This is clearly a tool for NOCHEX to be able to legitimise stripping inactive accounts of the funds. Biddy – are you trying to justify the £5 per quarter charge for account inactivity? I can’t see how anyone can argue this is anything but robbery, whether it is in the T&Cs or not. This is clearly a tool for NOCHEX to be able to legitimise stripping inactive accounts of the funds.

]]> By: Robert http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32264 Robert Fri, 14 Mar 2008 00:36:02 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32264 Yesterday I started looking for a PHBXXXX application and payment processor to enable us to sell a few mugs on a website. Because I wanted to keep tabs on sales, and not sell mugs we don't have and because I'm not the best organised of people and loose emails I wanted to store the orders in a Mysql database. After a bit of searching I discovered no simple application doing what I wanted, so I decided to write the few lines of code I needed. THen I looked for a payment processor. OK paypal is there but I like British and NoChex seemed to fit the bill. Their documentation was almost useless, but eventually I worked out what to do to receive the messages, finally I had a file to process transactions that was working, I then wrote the html form, and started to sign up for an account. .... and given the tackyness of their website ... as if they really didn't care .... before I entered my bank details, I thought I should do one last google search "NOCHEX SCAM", thank god! It is bad enough trying to sell mugs knowing you'll probably loose money and end up giving them away to all your friends, but to realise that even the small amount of money you do take in will be stolen by nochex when they lock you out and steal it all makes me vomit. I did sign up with NOCHEX, just to check out my code ... my code works fine, but the Nochex site doesn't respond to my tag and unless I give them money they won't enable the facility. And to cap it all, there is no facility to close accounts! Nor any facility to remove credit card details, nor any facility to remove bank account information. It's all in the name NO-check .... the only people signing up with them can't be aware that they have an indefinite contract whereby if anytime the account is inactive (perhaps a week's holiday?) they can charge £5. Perhaps a bet name would be: SURECON.com! Yesterday I started looking for a PHBXXXX application and payment processor to enable us to sell a few mugs on a website. Because I wanted to keep tabs on sales, and not sell mugs we don’t have and because I’m not the best organised of people and loose emails I wanted to store the orders in a Mysql database.

After a bit of searching I discovered no simple application doing what I wanted, so I decided to write the few lines of code I needed.

THen I looked for a payment processor. OK paypal is there but I like British and NoChex seemed to fit the bill. Their documentation was almost useless, but eventually I worked out what to do to receive the messages, finally I had a file to process transactions that was working, I then wrote the html form, and started to sign up for an account.

…. and given the tackyness of their website … as if they really didn’t care …. before I entered my bank details, I thought I should do one last google search “NOCHEX SCAM”, thank god!

It is bad enough trying to sell mugs knowing you’ll probably loose money and end up giving them away to all your friends, but to realise that even the small amount of money you do take in will be stolen by nochex when they lock you out and steal it all makes me vomit.

I did sign up with NOCHEX, just to check out my code … my code works fine, but the Nochex site doesn’t respond to my tag and unless I give them money they won’t enable the facility.

And to cap it all, there is no facility to close accounts! Nor any facility to remove credit card details, nor any facility to remove bank account information.

It’s all in the name NO-check …. the only people signing up with them can’t be aware that they have an indefinite contract whereby if anytime the account is inactive (perhaps a week’s holiday?) they can charge £5.

Perhaps a bet name would be: SURECON.com!

]]> By: Sue Bailey http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32162 Sue Bailey Tue, 11 Mar 2008 16:55:44 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32162 Sorry you've had problems, Liam, but re. #5, I think any sensible company would buy up the "...sucks.com" domain name. In fact, I think I'd better go get tamebaysucks.com now :lol: Sorry you’ve had problems, Liam, but re. #5, I think any sensible company would buy up the “…sucks.com” domain name. In fact, I think I’d better go get tamebaysucks.com now :lol:

]]> By: Liam http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32161 Liam Tue, 11 Mar 2008 16:41:00 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-32161 DO NOT USE NOCHEX! 1. They will freeze your account for no reason. 2. Their customer service is total rubbish. 3. They do not even know who they are talking to when they email you, you are just a 'thing' 4. They will take your money and run. 5. Nochex also own the domain www.nochexsucks.com (it points to their forums, which they have closed down) Why would a legit company do all those things above? Well they are either trying to build a reputation like their competitor or they are just a bunch of ... DO NOT USE NOCHEX! DO NOT USE NOCHEX!

1. They will freeze your account for no reason.
2. Their customer service is total rubbish.
3. They do not even know who they are talking to when they email you, you are just a ‘thing’
4. They will take your money and run.
5. Nochex also own the domain http://www.nochexsucks.com (it points to their forums, which they have closed down)

Why would a legit company do all those things above? Well they are either trying to build a reputation like their competitor or they are just a bunch of …

DO NOT USE NOCHEX!

]]> By: Gav http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-19115 Gav Thu, 15 Nov 2007 18:19:10 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-19115 I have also been stung by the Nochex scam of locking customers out of their accounts (without warning) due to inactivity. Nochex then take any funds still in the ccount for themselves. There is no way to communicate with NOCHEX, all helpline numbers have been removed. You are left with no where to turn and your money 'stolen' without warning by teh company you trusted. They are not regulated as they should be by FSA so we poor customers have no where to turn. Try small claims, you can apply for the money taken to be returned, loss of business and also any costs incurred by teh small claims process. Issue the summons to the following guy at NOCHEX: [Personal name removed] Company Secretary 103 Clarendon Road Leeds LS2 9DF See how they like a taste of their own medicine ! I have also been stung by the Nochex scam of locking customers out of their accounts (without warning) due to inactivity. Nochex then take any funds still in the ccount for themselves. There is no way to communicate with NOCHEX, all helpline numbers have been removed. You are left with no where to turn and your money ’stolen’ without warning by teh company you trusted. They are not regulated as they should be by FSA so we poor customers have no where to turn. Try small claims, you can apply for the money taken to be returned, loss of business and also any costs incurred by teh small claims process. Issue the summons to the following guy at NOCHEX:

[Personal name removed]
Company Secretary
103 Clarendon Road
Leeds
LS2 9DF

See how they like a taste of their own medicine !

]]> By: Rob http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-2484 Rob Tue, 24 Apr 2007 16:48:47 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-2484 All the nails must have rusted Nick! Here at Nochex we are continuing to increase our market share as many merchants realise that PayPal and the new Google checkout is not the only option for small businesses. By offering our merchants a competitive and affordable UK based payment solution and providing friendly support that small businesses need – we can provide a service that the big guns cannot provide. Sure, we have had a short term problem recently, but we have managed to address and rectify the issue promptly. We have many exciting new services and updates to roll out soon that will create a stir among our competitors - the game is not over at all. . All the nails must have rusted Nick!

Here at Nochex we are continuing to increase our market share as many merchants realise that PayPal and the new Google checkout is not the only option for small businesses. By offering our merchants a competitive and affordable UK based payment solution and providing friendly support that small businesses need – we can provide a service that the big guns cannot provide.

Sure, we have had a short term problem recently, but we have managed to address and rectify the issue promptly. We have many exciting new services and updates to roll out soon that will create a stir among our competitors – the game is not over at all.
.

]]> By: TameBay : Nochex cash advance fees: resolved? http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-2225 TameBay : Nochex cash advance fees: resolved? Wed, 18 Apr 2007 15:32:09 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-2225 [...] I posted a while back about Nochex buyers being charged an extra fee by their credit card issuer for using the service. According to Nochex, this is now resolved: [...] [...] I posted a while back about Nochex buyers being charged an extra fee by their credit card issuer for using the service. According to Nochex, this is now resolved: [...]

]]> By: TameBay : Google Checkout the UK http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1934 TameBay : Google Checkout the UK Fri, 13 Apr 2007 08:39:23 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1934 [...] With eBay having stated that it will not allow Checkout on site, that slice of Paypal’s market seems safe. Google’s target will be smaller website owners who don’t have their own merchant accounts. Until now, there has been little choice in this marketplace: stick with Paypal, or sign up with Nochex. However, problems with customers being charged extra bank fees for using Nochex have caused many Nochex merchants to think again about the service. As Google Checkout works slightly differently to both Nochex and Paypal, faciliatating ordinary card payments, it seems that they will be safe from this extra fee. So while Checkout may not be a Paypal-killer just yet, it surely marks the beginning of the end for Nochex. [...] [...] With eBay having stated that it will not allow Checkout on site, that slice of Paypal’s market seems safe. Google’s target will be smaller website owners who don’t have their own merchant accounts. Until now, there has been little choice in this marketplace: stick with Paypal, or sign up with Nochex. However, problems with customers being charged extra bank fees for using Nochex have caused many Nochex merchants to think again about the service. As Google Checkout works slightly differently to both Nochex and Paypal, faciliatating ordinary card payments, it seems that they will be safe from this extra fee. So while Checkout may not be a Paypal-killer just yet, it surely marks the beginning of the end for Nochex. [...]

]]> By: Biddy http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1572 Biddy Sun, 08 Apr 2007 21:35:44 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1572 Charges for domant accounts was specified in the user agreement you signed when you joined Nochex, Nick. Charges for domant accounts was specified in the user agreement you signed when you joined Nochex, Nick.

]]> By: Nick Markech http://tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1571 Nick Markech Sun, 08 Apr 2007 21:32:51 +0000 http://www.tamebay.com/2007/03/surprise-fees-for-nochex-buyers.html#comment-1571 This is yet another nail in Nochex coffin. Nochex realises the game is over and has even begun charging users who have not used their accounts for some time - sometimes closing accounts and taking the whole outstanding balance without even informing the account holder. This is yet another nail in Nochex coffin.

Nochex realises the game is over and has even begun charging users who have not used their accounts for some time – sometimes closing accounts and taking the whole outstanding balance without even informing the account holder.

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